Customer Service Assistant (US Based Clients)

Viosynergy Private Limited; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Viosynergy Private Limited is seeking a detail-oriented Customer Service Assistant to support US clients in the hospitality sector. This full-time role requires strong English communication and organizational skills, with responsibilities including managing calls and emails. Join a dynamic team where you can contribute to enhancing customer service and operational efficiency.

Benefits

Health insurance

Leave encashment

Paid time off

Qualifications

• Strong English communication skills for calling and documentation.
• Proficiency in typing with excellent attention to detail.
• Familiarity with Google Sheets required.

Responsibilities

• Answer incoming calls during US EST shift and assist customers.
• Send emails to clients ensuring clear communication.
• Manage key sales processes to support operational efficiency.

Skills

Strong English communication skills

Proficiency in typing

Familiarity with Google Sheet

Strong organizational skills

Time management skills

Education

Bachelor's

Job description

Customer Service Assistant (US Based Clients)

Job Posting: Sales SpecialistCompany: Viosynergy Pvt Ltd.Job Type: Full-TimeExperience Level: Mid-LevelAbout Us:Viosynergy supports the hospitality industry by offering robust back-end services. We are looking for a detail-oriented Sales Specialist to manage key sales processes, ensure seamless communication with hotels and clients, and support overall operational efficiency.Key Responsibilities: Answer incoming calls from 8:30 AM - 6:00 PM (Monday - Friday) US EST Shift and provide assistance as needed. Send emails to clients Qualifications: Strong English communication skills for calling and documentation, especially in dealing with US customers. Proficiency in typing with excellent attention to detail and accuracy. Familiarity with Google Sheet. Strong organizational and time-management skills. Ability to handle repetitive tasks efficiently while maintaining a high level of focus.Job Type: Full-timeBenefits: Health insurance Leave encashment Paid time offSchedule: Fixed shift Monday to Friday Night shift US shift Weekend availabilityEducation: Bachelor's (Preferred)Language: English (Required)Work Location: In personExpected Start Date: 17/03/2025,

• Recruiter Details Viosynergy Private Limited
• Job Tags customer service
• Job Type Full time

SKILLS

• Strong English communication skills
• Proficiency in typing
• Familiarity with Google Sheet
• Strong organizational skills
• Timemanagement skills

Sign-in & see how your skills match this job

• Customer Service Assistant (US Based Clients)

Find Your perfect Job

Sign-in & Get noticed by top recruiters and get hired fast