Customer Service Assistant (Up to $2420 / 5 days / Clementi)

JOB EXPRESS SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the logistics sector is seeking a Customer Service Assistant to manage job assignments and liaise with customers. You will handle various tasks including coordinating deliveries and overseeing spare parts logistics. This position offers a competitive salary and job training for new hires.

Qualifications

• Minimum O-Level qualification.
• Willing to learn and take responsibility.
• Ability to work in a team.

Responsibilities

• Daily triggering and assigning of jobs.
• Liaising with drivers and management.
• Preparing loan forms and invoices.

Skills

Teamwork

Communication

Responsibility

Ability to handle stress

Education

O-Level

Job description

Job Title: Customer Service Assistant (ID5090)
Location: Clementi
Working Hours: Mon to Fri 8.30am – 5.30pm
Salary: up to $2420

Job Description:
• Daily triggering and assigning of jobs, liaise with driver and call management team.
• Email call management team to check on spare parts’ estimated delivery date and time.
• Liaise with customer on shipment dates.
• Work with Ops RMA team on unused parts.
• Arrange red rush ordering with APDC HUB warehouse and driver.
• AHOC collection activation request by call management team or engineers.
• Follow up with customer and call management team on back order and manual release (recovery).
• Prepare loan form for customer to sign for loan of spare parts.
• Backup on preparation of airway bill and invoices.

Requirement:
• Minimum O-Level
• Willing to learn, hold responsibility and take stress.
• Able to work as a team and support each other.
• Job training provided.