Customer Service Assistant (No Exp Require/Customer Handling/Logistics) LT63

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a detail-oriented individual to manage service billings and customer communications. The ideal candidate is service-oriented, a strong team player, and possesses strong problem-solving skills. Responsibilities include processing sales and invoicing, ensuring compliance with procedures, and providing administrative support. This role offers opportunities for professional growth.

Qualifications

• Pleasant disposition and service-oriented.
• Ability to work independently with strong teamwork skills.
• Systematic and meticulous with strong problem-solving abilities.

Responsibilities

• Manage monthly principal service billings.
• Handle all incoming communications promptly.
• Process sales orders and invoices.
• Follow up on customer backorders and requests.
• Work with internal stakeholders to resolve issues.
• Ensure compliance with Standard Operating Procedures.
• Manage daily invoice scanning.
• Assist in administrative tasks as needed.

Skills

Service-oriented

Team-player

Problem solving

Initiative

Job description

Job Description:

• Manage monthly principal service billings
• Handle all incoming phone calls, emails, and faxes promptly and professionally.
• Process sales order, delivery notes, invoices, quotations, debit notes and credit notes.
• Follow-up and respond promptly on customer backorders, contracts, enquires and requests.
• Work closely with internal stakeholders such as Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues.
• Ensure conformance to required Standard Operating Procedures.
• Manage daily invoice scanning
• Follow up with key customers on outstanding invoice payment.
• Provide Administrative support, as and when required.
• Act as backup for other team members, as and when required.

Required Skills

• Service-oriented and possess pleasant disposition
• Strong team-player, with ability to work independently
• Systematic, meticulous with strong problem solving skills
• Possess good initiative, with desire for continuous learning

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981