Customer Service Assistant (No Exp Require/Customer Handling/Logistics) LT60

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking an Administrative Support professional. The role includes managing service billings and processing orders, while ensuring close collaboration with different teams to resolve customer issues. Ideal candidates possess strong problem-solving skills and a service-oriented approach.

Qualifications

• Possess pleasant disposition and service-oriented.
• Strong team-player, able to work independently.
• Systematic and meticulous with strong problem solving skills.
• Desire for continuous learning and good initiative.

Responsibilities

• Manage monthly principal service billings.
• Process sales orders, invoices, and quotations.
• Follow-up on customer backorders and outstanding payments.
• Provide administrative support as needed.

Skills

Service-oriented

Team player

Problem solving

Good initiative

Job description

Job Description:

• Manage monthly principal service billings

• Handle all incoming phone calls, emails, and faxes promptly and professionally.

• Process sales order, delivery notes, invoices, quotations, debit notes and credit notes.

• Follow-up and respond promptly on customer backorders, contracts, enquires and requests.

• Work closely with internal stakeholders such as Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues.

• Ensure conformance to required Standard Operating Procedures.

• Manage daily invoice scanning

• Follow up with key customers on outstanding invoice payment.

• Provide Administrative support, as and when required.

• Act as backup for other team members, as and when required.

Required Skills

• Service-oriented and possess pleasant disposition

• Strong team-player, with ability to work independently

• Systematic, meticulous with strong problem solving skills

• Possess good initiative, with desire for continuous learning

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981