Customer Service Assistant (Logistics/ ON JOB TRAINING PROVIDED!)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment company is seeking an administrative support provider to manage service billings and handle customer inquiries professionally. The role requires a minimum diploma and experience in customer service is advantageous. The successful candidate will work closely with various teams to resolve customer issues and ensure efficient operations.

Qualifications

• Previous customer service experience will be advantageous.

Responsibilities

• Manage monthly principal service billings.
• Handle customer inquiries via phone, email, and fax.
• Process sales orders, invoices, and delivery notes.

Skills

Customer Service

Communication

Organization

Education

Minimum Diploma

Job description

Requirements:

• Manage monthly principal service billings

• Handle all incoming phone calls, emails, and faxes promptly and professionally.

• Process sales order, delivery notes, invoices, quotations, debit notes and credit notes.

• Follow-up and respond promptly on customer backorders, contracts, enquires and requests.

• Work closely with internal stakeholders such as Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues.

• Ensure conformance to required Standard Operating Procedures.

• Manage daily invoice scanning

• Follow up with key customers on outstanding invoice payment.

• Provide Administrative support, as and when required.

• Act as backup for other team members, as and when required.

Requirements

• Minimum Diploma

• Previous customer service experience will be advantageous

How to apply:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chan Mun Yi(Jaysie)

EA Personnel Reg No: R25128444