Customer Service and Parts Officer

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established MNC in Singapore is seeking a Customer Service and Parts Officer to manage incoming shipments and maintain inventory records. The ideal candidate will possess GCE O Level or equivalent and have at least one year of experience in customer service or logistics. This role requires strong communication skills and the ability to multitask in a fast-paced environment.

Qualifications

• Strong written and verbal communication skills.
• Proficient in Microsoft Office and customer service systems.
• Customer-focused, self-motivated, and detail-oriented.

Responsibilities

• Receive and inspect incoming shipments of parts and cargo.
• Update inventory records and inform Store Administrator.
• Conduct weekly cycle counts and participate in annual stock-taking.

Skills

Written Communication

Verbal Communication

Multitasking

Customer Focus

Attention to Detail

Education

GCE O Level / NITEC / Diploma or equivalent

Tools

Microsoft Office

Job description

Our esteemed client, an established MNC, is searching for a Customer Service and Parts Officer:

Job Responsibilities:

• Receive and inspect incoming shipments of parts and cargo in accordance with standard procedures.
• Update inventory records and inform the Store Administrator on the status of received items.
• Accurately record and track part movements using internal systems.
• Conduct weekly cycle counts and participate in annual stock-taking exercises to ensure inventory accuracy.
• Retrieve and deliver requested parts to designated internal departments (e.g., Customer Care counter).
• Report any damaged, missing, or incorrect parts to the Supervisor promptly.
• Perform job rotation across related warehouse duties when required.
• Uphold good housekeeping standards in accordance with 5S principles.
• Assist in maintaining packaging weight and data records for relevant authorities (e.g., NEA reporting).

Job Requirements:

• GCE O Level / NITEC / Diploma or equivalent
• Minimum 1 year of experience in customer service, logistics, or technical support preferred
• Strong written and verbal communication skills
• Proficient in Microsoft Office and comfortable with customer service systems
• Able to multitask and perform under pressure in a fast-paced environment
• Customer-focused, self-motivated, and detail-oriented
• Willingness to perform ad-hoc duties and rotational coverage when needed

Additional Information:

• Salary: Up to SGD 2,500 + OT + AWS + VB
• Working Location: Bedok
• Working Hours: 5.5 working days; Mon - Fri, 9am - 5pm, Sat, 9am - 2pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[e-mail]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)