Customer Service Advisor (Automotive)

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the automotive sector is seeking a Customer Service Advisor to join their team. This role involves helping customers with their vehicle concerns, managing communication between them and the workshop, and ensuring excellent service delivery. Candidates should have a friendly attitude, problem-solving skills, and an interest in vehicles, with training provided for any prior experience. Possession of a Class 3 driving license is an advantage.

Qualifications

• Basic vehicle knowledge is preferable.
• Friendly and proactive with a willingness to learn.
• Self-driven with a strong sense of responsibility.

Responsibilities

• Assist customers with vehicle concerns and recommend service solutions.
• Liaise between customers and workshop for communication.
• Manage daily intake of cars and service scheduling.

Skills

Customer Service

Problem Solving

Team Player

Communication

Job description

Join our team as a Customer Service Advisor – where great service meets the automotive world!

If you enjoy helping people, solving problems, and have an interest in vehicles, this role is perfect for you.

Job Responsibilities:

• Assist customers by understanding their vehicle concerns and recommending suitable service or repair solutions

• Act as the key liaison between customers and the workshop to ensure clear and responsive communication

• Keep customers updated on job progress and repair timelines

• Handle daily intake of cars for servicing and manage service scheduling

• Deliver a positive customer experience from check-in to vehicle collection

• Support the workshop team by aligning service expectations with actual job progress

• Perform other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Basic vehicle knowledge is preferable but not mandatory; training will be provided

• Friendly, proactive team player with a willingness to learn

• Self-driven with a strong sense of responsibility and service excellence

• Possession of a valid Class 3 driving license is an advantage

Please kindly send in your updated CV to [e-mail]

Your interest will be treated in strict confidence.


Lim Yi Tian, Candy

DID: 6950 9738

People Profilers Pte Ltd

http://www.peopleprofilers.com

EA License No. 02C4944
Registration No. R1109829