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A leading automotive service centre in Singapore is seeking a proactive Customer Service & Admin Officer. The successful candidate will enhance customer experience while handling day-to-day administrative tasks. Join a supportive team with opportunities for growth in a stable position.
Job Title: Customer Service & Admin Officer
Location: Pandan Road, Singapore
Working Hours:
(5.5-day work week)
Job Description:
We are looking for a proactive and customer-oriented Customer Service & Admin Officer to join our team at our automotive service centre. The ideal candidate will play a key role in ensuring excellent customer experience and smooth administrative operations.
Key Responsibilities:
Attend to walk-in and phone enquiries in a professional and friendly manner
Call customers to schedule routine vehicle maintenance and service appointments
Coordinate and arrange daily service schedules to maximise time slot utilisation
Liaise with service and workshop teams to ensure accurate and timely communication
Maintain and update customer records and appointment logs
Handle general administrative duties such as filing, data entry, and documentation
Provide support in daily office operations and customer follow-ups
Assist in other duties as assigned by the supervisor
Requirements:
Minimum GCE ‘O’ Level or equivalent; relevant admin or customer service experience is a plus
Good communication and interpersonal skills
Confident in making outbound calls and speaking with customers
Well-organised with good time management and attention to detail
Proficient in Microsoft Office (Excel, Word) and basic computer systems
Positive attitude and team player
Able to work independently and handle multiple tasks efficiently.
What We Offer:
Stable full-time position with regular working hours
Friendly and supportive work environment
Opportunity to grow with the company
Interested candidates are invited to submit their resume. We regret that only shortlisted candidates will be contacted.