Customer Service Admin |Up to $2800 -6681

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Customer Service Admin to handle incoming calls and assist customers. The role involves managing inquiries, documenting cases, and supporting administrative tasks. Candidates with experience in customer service or retail sales are encouraged to apply. The position offers a starting salary of $2600 with commission opportunities.

Qualifications

• Experience in customer service or retail sales is preferred.
• Ability to manage inquiries and solve customer complaints effectively.

Responsibilities

• Manage incoming calls and customer inquiries.
• Keep records of customer interactions and case documentation.
• Assist frontline staff with administrative duties.

Skills

Customer service experience

Administrative skills

Problem-solving

Job description

Customer Service Admin

Work Hour : Mon- Fri 9AM - 6PM ， Sat: 9AM - 1PM

Starting Salary: $2600 +Comission= Up to $2800

Location : Paya Lebar Rd

Job Scope

• Manage incoming calls, inquiries, and record case information
• Assist walk in customer enquires
• Handles complaints, provide appropriate solutions and alternatives with the time limit and following up to ensure resolution
• Keep records of customer interactions, process, documentation, and update customer’s cases
• Support frontline staff on administrative duties
• Assist in ad-hoc administrative duties

Requirement

Any admin / customer service / retail sales experience can apply

CHUAH ZHI XING | Reg No: R25136681

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279