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A leading event audio-visual rental company in Singapore is seeking a detail-oriented Customer Service & Admin Representative. The role involves managing bookings, providing exceptional customer service, and ensuring smooth event operations. Successful candidates will thrive in a dynamic environment, bringing a commitment to service excellence and operational efficiency.
Location: Kallang, Singapore
Work Days & Hours:
5-day work week — Tentatively Tuesday to Saturday, 1pm to 10pm
Final schedule to be confirmed based on operational needs.
Basic Salary: S$3,000 – S$3,500 per month (commensurate with experience)
Plus: Annual performance bonus (typically 1 month, subject to performance)
Malaysians, Singaporeans, or PRs ONLY
Application Deadline: Friday, 11 July 2025
If you love delivering 5-star service, keeping things running smoothly behind the scenes, and being the go-to person who holds everything together — this is for you.
We are a fast-growing Event Audio-Visual Equipment Rental company. From corporate events to product launches, our work powers some of Singapore’s most exciting events. But none of it happens without a reliable, organised, and proactive Customer Service & Admin Representative — the linchpin of event delivery and customer experience.
At our core, we value openness, collaboration, humility, and empowerment — for our customers and for our people. Join us to be part of creating unforgettable experiences, together.
️ Be the linchpin that keeps operations running smoothly — from inquiries to successful event execution
️ Deliver friendly, professional customer service via WhatsApp, email, and phone
️ Prepare accurate quotes, research rates/products, and keep our rate card updated
️ Handle new leads and tender opportunities, including documentation
️ Manage bookings, venue access, and other administrative tasks
️ Coordinate with customers, venues, suppliers, freelance crew, and internal teams to ensure seamless event fulfillment
️ Assign and schedule drivers, freelancers, crew, and vehicles for order fulfillment
️ Review weekly calendars, resolve scheduling conflicts, and update all stakeholders
️ Track crew schedules, attendance, and leave
️ Follow up with customers on outstanding payments
️ Help document FAQs, improve SOPs, and contribute to automation and process improvement
Must-Have:
Bonus Points For:
You’ll Thrive Here If You Are:
Meaningful work in the dynamic events industry
Competitive basic salary: S$3,000 – S$3,500 per month (commensurate with experience)
Annual performance bonus (typically 1 month, based on company & individual performance)
Supportive, growth-focused team culture
Immediate start for the right candidate
Opportunity to shape processes and improve operations
Sound like the role for you?
Apply now and help us deliver smooth, unforgettable experiences to our customers — with you as the linchpin behind it all.