Customer Service Admin [Education Sector | 5 days]

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local HR advisory firm in Singapore is seeking a Customer Service / Admin Coordinator to assist in customer interactions and administrative tasks. The ideal candidate should have a diploma and relevant customer service experience. Responsibilities include attending to inquiries, managing invoices, and supporting teachers. The role requires proficiency in Microsoft Office and computer literacy.

Benefits

Fast Track Career Path

Work-Life balance

Qualifications

• Relevant customer service experience preferred.
• Proficient with Microsoft Word, Excel, Google Drive.

Responsibilities

• Attend to potential customers and existing parents promptly.
• Prepare invoices and handle payment collection.
• Support teachers in photocopying and preparing materials.

Skills

Customer service experience

Microsoft Excel

Microsoft Word

Google Drive

Computer literacy

Education

Diploma in any discipline

Job description

Company Benefits & Incentives
Fast Track Career Path
Work-Life balance

Customer Service / Admin Coordinator
Working Days: 4 weekdays + 1 weekend
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - 2800
Location: Marine Parade & Tampines ORHougang & Bishan

KEY RESPONSIBILITIES

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally

• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students

• Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

• Prepare invoices and handles payment collection

• Prepare debtors listing and send reminders for late payment

• Maintain petty cash and prepares daily collection report

• Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

• Support teachers in photocopying and preparing of materials and resources

• Assist teachers in the dismissal of classes and attendance taking

• Participate in file checking and results tracking

REQUIREMENTS

• With Diploma in any discipline

• With relevant customer service experience is preferred

• Proficient with Microsoft Word, Excel, Google Drive & computer literacy

Voon Yih Boon Reg No: R22106724
The Supreme HR Advisory Pte Ltd EA No: 14C7279