Customer Service & Admin

MOOD COLLECTIVES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in customer service is looking for a Customer Service & Admin professional to ensure smooth operations in handling inquiries and order processing. The role involves coordinating with various stakeholders and requires an organized, detail-oriented individual with experience in customer service. Join a dynamic team with a chance to enhance your skills and contribute significantly to customer satisfaction.

Qualifications

• Experience in Customer Service & coordination/project management skills are essential.
• Detail-oriented, able to work independently, and efficient.
• Having sales experience is a bonus.

Responsibilities

• Handle customer inquiries promptly and provide excellent service.
• Check stocks from showroom inventory and follow up with customers.
• Coordinate with suppliers and sales team for order scheduling and billing.

Skills

Customer Service

Coordination

Project Management

Job description

Customer Service & Admin

Working hours: 5.5 days (9am-6pm)

Location: Ubi/ Tai Seng

Salary: $2,200 - $2,500

Job Description

• Handle the customers inquiries promptly, providing excellent customer service

• Check stocks from showroom inventory

• Following up with customers on their enquiries

• Coordinate with external suppliers & installers for orders updates

• Coordinate with sales team for scheduling of orders

• Update/Maintain customer order information in the company’s system

• Ensure the timely processing of company’s billings to facilitate smooth accounts receivable

• All other adhoc admin duties

Job Requirement

• Have experience in Customer Service & coordination/ project management skills

• Able to work independently and detail-oriented person

• Fast and efficient person

• Having sales experience is a bonus