Customer Service Admin

HAPPY TRAIN PTE. LTD. is hiring a Part time Customer Service Admin role in Downtown Core, Singapore. Apply now to be part of our team.

Job Summary:

• Looking for candidates available to work:
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon
• No experience required for this role
• Working rights required for this role
• Expected salary: $10 per hour
• This role is an urgent hire

Job Highlights

• Work in a fun and loving environment!
• With career advancement opportunities.
• Flexible working hours.

Job Description

• Explain the programme details to parents and answer telephone enquiries and emails.
• Guide parents in registration process.
• Communicate and coordinate with parents with prompt follow-up for all enquiries.
• Maintain and update student database.
• Follow-up with new sign-ups and potential customers.
• Responsible for day-to-day operations of the centre.
• Assist teachers in materials and class preparation (e.g., preparing worksheets).

Requirements

• Fluent in English and Mandarin (to guide English and Mandarin speaking parents in registration process and to coordinate with them with prompt follow-up for all enquiries).
• Possess good communication skills, with a pleasant disposition.
• Meticulous and systematic with administrative procedures.
• Experience working in enrichment or tuition centres is an added advantage.

Working Hours

• Saturday & Sunday: 8.30 a.m. to 6.30 p.m.
• Part Time position.