Customer Service

A1 SCREEN PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A manufacturing factory is seeking a Customer Service representative to handle inquiries and coordinate with departments. The role includes posting advertisements, conducting training, and basic administrative duties. Candidates must possess a Diploma and be fluent in English. Benefits include a 13th-month bonus, performance bonuses, and leave entitlements.

Benefits

13th-month bonus after completing one year

Performance bonus available

Annual leave and sick leave as per MOM regulations

Qualifications

• Must have a Diploma.
• Able to communicate in daily English.

Responsibilities

• Customer service (replying to customer messages and phone calls, coordinating with other departments).
• Operations (posting advertisements).
• Conducting training and basic administrative tasks.

Skills

Communication in daily English

Education

Diploma

Job description

Position: Customer Service (Local/PR/WP)
Employer Industry: Manufacturing
Gender: Male/Female
Age: Below 40
Basic Salary: SGD 1,800
Gross Salary: SGD 2,500 – 4,000 (Basic + Commission) (Company has regular orders)
Working Hours: 9:00am – 6:00pm (1-hour lunch break), Monday to Saturday
Rest Days: 4 days off per month

Remarks:

1. Company Background: A factory specializing in the manufacturing and installation of doors, windows, and insect screens.
2. Company Size: One outlet
3. Job Scope:
   Customer service (replying to customer messages and phone calls, coordinating with other departments)
   Operations (posting advertisements)
   Sales
   Conducting training
   Basic administrative tasks
4. Worker Requirements:
   Must have a Diploma
   Able to communicate in daily English
5. Benefits:
   13th-month bonus after completing one year
   Performance bonus available
   Annual leave and sick leave as per MOM regulations (7 days of annual leave)
   Public holidays aligned with MOM standards
6. Interview Mode: Video call or walk-in
7. Accommodation Note: Located in the North / Must be punctual (no lateness allowed)
8. Contract: No fixed contract
9. Work Location: Near Admiralty MRT Station (NS10 – North-South Line)
10. Distance from MRT: 2 bus stops