Customer Relationship Officer

Today Plus; Northeast; On-site; SGD 30,000 - 60,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Customer Relationship Consultant, um erstklassigen Support für die Kundenservices zu bieten. In dieser spannenden Rolle werden Sie eingehende Anfragen bearbeiten, Kundenbedürfnisse analysieren und Lösungen anbieten, die auf individuelle Anforderungen zugeschnitten sind. Mit umfassenden Schulungen und flexiblen Arbeitszeiten bietet diese Position die Möglichkeit, Ihre Fähigkeiten weiterzuentwickeln und in einer dynamischen Umgebung zu wachsen. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem unterstützenden Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Umfassende berufliche Schulung

Wettbewerbsfähiges Vergütungspaket

Flexible Arbeitszeiten

Karriereentwicklungsmöglichkeiten

Überseereisen

Qualifications

• Erfahrung im Kundenservice oder Verkauf ist bevorzugt.
• Ausgezeichnete Kommunikations- und Koordinationsfähigkeiten.

Responsibilities

• Bearbeitung eingehender Anfragen und Beantwortung von E-Mails.
• Verstehen der Kundenbedürfnisse und Bereitstellung maßgeschneiderter Lösungen.

Skills

Kundenservice

Verkauf

Kommunikationsfähigkeiten

Analytische Fähigkeiten

Problemlösungsfähigkeiten

Fließend in Mandarin

Job description

Today+ assists families in integrating life and financial planning to provide security for both households and children. We offer clients a range of value-added services in daily life, including education, financial management, health, rewards, entertainment, and celebratory activities, catering to individual needs and enriching the lives of every family.

Today+ is Hiring: Customer Relationship Consultant
We are seeking a Customer Relationship Consultant to deliver high-quality support for our client services. This position is based in Singapore Pasir Ris and available for **full-time or part-time** applicants.

Responsibilities
- Handle incoming inquiries and respond to emails and messages from diverse client groups.
- Deeply understand client needs and provide thoughtful, tailored solutions.
- Maintain client records and follow up on issue resolution.
- Proactively analyze client feedback and propose improvement strategies.
- Actively promote company-organized events or programs for clients.

What We Expect from You
- Prior experience in customer service or sales is preferred.
- Excellent communication and coordination skills; fluency in Mandarin and dialect is a plus.
- Patience and attention to detail in addressing client needs.
- Strong analytical and problem-solving abilities.
- A confident, proactive, and determined personality.

What We Offer
- Comprehensive professional training.
- Competitive compensation package, including bonuses and performance-based incentives.
- Flexible working hours.
- Opportunities for career advancement and skill development.
- Overseas travel rewards.

Requirements for Applicants
- Applicants must hold valid Singapore residency status (PR/Citizen).

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