Customer Relations Officer (Education) West

SEARCH AVENUE PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A customer service company in Singapore seeks a professional to deliver customer service, handle enquiries, and manage enrolments. The ideal candidate has GCE 'N' Levels, good communication skills, and a customer service-oriented attitude. Salary ranges from $3,000 to $3,500 monthly.

Qualifications

• Ability to work 4 weekdays and 1 weekend.
• Experience in handling customer enquiries and feedback.

Responsibilities

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Handle and resolve customer enquiries and feedback.
• Manage class enrolments and payment transactions.

Skills

Good communication skills

Customer service orientation

Education

Min GCE 'N' Levels

Job description

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Actively engage with prospective customers, coordinate trial lessons, and support them in enrolling in our programmes.
• Manage class enrolments, student records, and handle payment transactions
• Support administrative tasks such as data entry, filing, and reporting

Requirements:

• Min GCE 'N' Levels
• Good communication skills and customer service orientated attitude
• Able to work 4 weekdays and 1 weekend

Salary: Up to $3,000 - $3,500

Working location: Jurong Gateway

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

SARC

EA Registration No.: R1220899

EA License No.: 25C2695