Customer Relations Officer

Borr Drilling; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Une entreprise d'enrichissement linguistique à Singapour recherche un Représentant du Service Client pour fournir un service exceptionnel et gérer les inscriptions. Le candidat doit avoir au moins un an d'expérience dans une ambiance éducative et être prêt à travailler selon un horaire flexible. Cette position offre un environnement stimulant avec des opportunités de croissance.

Qualifications

• Minimum 1 an d'expérience dans un cadre éducatif.
• Attitude orientée vers le service client.
• Capacité à travailler 4 jours en semaine et 1 week-end.

Responsibilities

• Offrir un service client professionnel aux appels hotline et aux visites au comptoir.
• Gérer les inscriptions aux cours, les dossiers des étudiants, et les transactions de paiement.

Skills

Communication

Customer service orientation

Education

GCE 'O' Levels

Job description

Founded in 2012, our client is a premier MOE-registered English enrichment brand with 13 centres across Singapore.

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Actively engage with prospective customers, coordinate trial lessons, and support them in enrolling in our programmes.
• Manage class enrolments, student records, and handle payment transactions
• Support administrative tasks such as data entry, filing, and reporting

Requirements:

• Min GCE 'O' Levels
• Min 1 year of experience in education setting
• Good communication skills and customer service orientated attitude
• Able to work 4 weekdays and 1 weekend

Salary: Up to $4000

Working location: Centers island wide available (Will place you to a centre nearest to your home.)

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.