Customer Relations Executive | Automotive Industry | $2,500–$3,500 - 0221

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a front desk professional to provide excellent customer service. Responsibilities include managing customer inquiries, maintaining communication for customer retention, and performing cashiering duties. The ideal candidate should have at least 2 years of experience in a similar role and the ability to work 5.5 days a week. Attractive salary range of $2,500 - $3,500 plus bonuses is offered.

Benefits

Lunch and tea meals provided

Qualifications

• At least 2 years' experience as front desk, receptionist, or customer service related role.
• Able to commit 5.5 days alternate Saturday.

Responsibilities

• Provide excellent customer service and deliver memorable experiences.
• Handle customer's feedback, complaints, and inquiries effectively.
• Maintain effective communication to ensure customer retention.
• Generate reports and suggest service improvements.
• Perform cashiering duties.
• Maintain and update appointments for servicing and repairs.
• Inform customers about promotions and follow up on inspections.
• Upsell products and services to customers.

Skills

Customer service skills

Communication skills

Cashiering duties

Job description

Overview

Working Days: 5 days alternate saturday, 9am-6pm / 9am-3pm

Salary: $2,500 - $3,500 + Bonus

Location: Sin Ming Autocity (Bishan / Upper Thomson)

Lunch & Tea meals are provided

Requirements

• At least 2 years' experience as front desk, receptionist or customer service related role
• Able to commit 5.5 days alternate Saturday

Responsibilities

1. Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
2. Handle phone or walk-in customer’s feedback/complaints/inquiries effectively and professionally.
3. Maintain an effective communication to ensure customer retention
4. Generate reports and suggest service improvement initiatives and processes.
5. Perform cashiering duties
6. Maintain and update appointments for servicing and repairs.
7. To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
8. Upsell products and services to customers
9. Other ad hoc duties assigned by manager

How to apply

Interested applicants can send your resume to

Whatsapp : [phone] Haylee

Email : [e-mail]

No Charges will be incurred by Candidates for any service rendered.

Lee Hui Ping (Haylee) Reg No: R24123752

The Supreme HR Advisory Pte Ltd EA No: 14C7279