Customer Relations Executive

Paris Baguette Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A music academy in Bukit Timah, Singapore is seeking a Full-time Customer Relations Executive. The role involves greeting customers, guiding them through violin and cello selections, and handling follow-ups. Ideal candidates are outgoing, confident in English, and possess customer service skills. Benefits include a sales bonus and discounts on music instruments.

Benefits

Sales Bonus up to $1,000

Employee discounts on instruments

Complimentary music lessons

Hospital and Surgery Insurance

Qualifications

• 1 year of relevant work experience required.
• Ability to work on weekends is a must.
• Experience in hospitality or retail is a bonus.

Responsibilities

• Greet and engage walk-in customers.
• Guide customers in selecting violins and cellos.
• Handle customer follow-ups via WhatsApp and email.
• Assist with lesson scheduling and general admin tasks.

Skills

Fluent English

Outgoing personality

Customer service experience

Problem-solving

Tools

WhatsApp

Computer skills

Job description

LVL Music Academy Pte Ltd is hiring a Full time Customer Relations Executive role in Bukit Timah, Singapore. Apply now to be part of our team.

LVL Music Academy Pte Ltd is hiring a Full time Customer Relations Executive role in Bukit Timah, Singapore. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• 1 year of relevant work experience required for this role
• Expected salary: $2,500 - $3,000 per month

LVL Music Academy | Bukit Timah | Full-Time | 5-day work week, 2 weekdays off

Do you love talking to people and making them feel welcome? Are you the type who lights up a room, speaks confidently, and enjoys helping others find something they love?

We’re not looking for a typical retail assistant. We’re looking for someone outgoing, polished, and friendly — someone who can guide walk-in customers through the beautiful world of violins and cellos.

This role is for someone who enjoys conversations — not sitting behind a counter.

Your Role:

• Greet and engage walk-in customers with warmth and confidence

• Guide beginners and parents through choosing the right violin or cello (we’ll train you!)

• Explain the differences between instrument models and price points

• Coordinate with teachers for live sound demos

• Handle customer follow-ups via WhatsApp and email

• Keep the shop elegant, clean, and welcoming

• Assist with lesson scheduling, teacher coordination, and class bookings

• Help with general admin tasks such as data entry, inventory, printing, and customer records

• Occasionally assist with music events or trial lessons

You’re Perfect If You:

• Speak fluent, confident English

• Are cheerful, presentable, and love making conversations

• Have a warm, people-first personality — you’re not shy or quiet

• Take initiative and solve problems without waiting for instructions

• Are comfortable using a computer and can handle simple admin duties

• Bonus: You've worked in hospitality, boutique retail, front desk, enrichment centres, or airline industry

• Ability to work on weekends is a must

Ideal Backgrounds:

• Hospitality & Tourism

• Performing Arts / Communications

• Business Admin / Event Management

• Customer Experience / Boutique Retail

Benefits:

• Sales Bonus on top of fixed salary capped at $1,000

• Employee discounts on music instruments and accessories

• Complimentary music lessons

• Hospital and Surgery Insurance

• Friendly team environment in a music-focused space

• Training in music instruments and sales approach

• Opportunity to work closely with musicians and educators

• Career growth opportunities within our academy and shop

To Apply:

Send us your Resume + a short 1-minute video introducing yourself and telling us why you’d love this role. Be yourself — friendly, confident, and warm. That’s who we want to meet.

***Candidates without a video will not be considered***

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