Customer Relations Executive

Search Avenue Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading education platform in Southeast Asia seeks a customer service specialist to deliver exceptional service at their centers across Singapore. The ideal candidate will have a diploma and a customer-service-oriented attitude, supporting a dynamic and diverse clientele. This role offers a monthly salary ranging from SGD 3,000 to SGD 3,800 and requires handling customer inquiries at both the hotline and front desk.

Qualifications

• Diploma holder from any discipline.
• Good communication skills and customer service orientated attitude.
• Experience in retail, hotel, or tourism encouraged.

Responsibilities

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Handle and resolve customer inquiries and feedback.
• Ensure complaints are monitored and resolved.

Skills

Customer Service

Communication Skills

Education

Diploma in any discipline

Job description

Our client is a leading education platform in Southeast Asia, and the market leader in Singapore's premium tuition and enrichment sector.

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.

• Be the first point of touch with customers.

• Handle and resolving customers enquires and feedbacks.

• Ensure that complaints are monitored and resolved.

• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.

• Candidates with experience in retail/hotel/tourism industry encouraged to apply.

• Ex Cabin Crew welcome to apply too.

• Good communication skills and customer service orientated attitude

Salary: $3,000 - $3,800

Working location: Centers island wide available (Will place you to a centre nearest to your home.)

Working hours: 5 days work week (3 weekdays + 2 weekend)

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Chan Zi Hui

EA Registration No.: R1220899

EA License No.: 25C2695