Customer relation Officer/Assistant Customer relation Officer

HOFEN BUILDERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading construction company in Singapore is seeking an administrative assistant for their HDB Home Improvement Programme. This role involves managing resident feedback, liaising with suppliers, and assisting the Project Manager with various tasks. With a supportive team environment and scheduled meetings, you will play a crucial role in enhancing the resident experience. Benefits include annual and medical leave, along with a completion bonus.

Benefits

14 days of annual leave

14 days of medical leave

Job completion bonus

Qualifications

• Ability to manage resident feedback effectively.
• Experience in scheduling and administrative tasks.
• Flexibility to attend night meetings and work with contractors.

Responsibilities

• Attend to resident feedback and prepare notices.
• Liaise with suppliers/subcontractors for ongoing works.
• Assist Project Manager with administrative tasks.

Skills

Attention to detail

Communication

Teamwork

Job description

We are a construction company involved in various projects, including the HDB Home Improvement Programme, particularly for residents in older flats. The work site will be located at Woodland.

Job responsibilities include:

1. Attending to resident feedback;
2. Arranging tests/surveys in resident units;
3. Preparing schedules for internal works;
4. Liaising with suppliers/subcontractors on rectification and ongoing works;
5. Preparing notices for residents about upcoming activities;
6. Assisting the Project Manager with administrative tasks and other duties;
7. Taking before-and-after photos of work for QS progress claims;
8. Attending night meetings (once a month or once every three months), with off days provided accordingly.

There will be a team of three working at the information centre: 1 PRO and 2 APRO. The PRO will guide you through all procedures.

Working hours are either from 8:30 am to 5:30 pm or 9:00 am to 6:00 pm, with alternate Saturdays off.

Company benefits include:

• 14 days of annual leave;
• 14 days of medical leave (MC must be provided);
• Job completion bonus.

If you are interested, please reply to arrange an interview. Kindly include your expected salary and availability to start work.