Customer Order Management Executive (Supply Chain, SAP) / Manufacturing Industry

RecruitPedia Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the Chemical Manufacturing industry in Singapore is seeking a Customer Order Management Executive to support their sales team and ensure efficient order handling. The ideal candidate will have a diploma in Business or Supply Chain Management and at least three years of relevant experience. Responsibilities include tracking orders, maintaining product lists, and coordinating with internal teams to enhance customer satisfaction. This role is crucial for driving improvements and adhering to order management rules.

Qualifications

• Min Diploma in Business Management/Supply Chain Management, or a related field.
• Min 3 years of relevant working experience.

Responsibilities

• Provide support to sales by calling customers for advance stock orders.
• Track customer orders against forecasts and prepare regular status reports.
• Arrange packing, booking, collection, and delivery of goods and samples.

Skills

Knowledgeable in water treatment

Knowledgeable in wastewater

Knowledgeable in environmental engineering

Proficient in SAP MM

Proficient in SAP SD

Education

Diploma in Business Management

Diploma in Supply Chain Management

Job description

Our client is a leader in the Chemical Manufacturing industry in Singapore. Due to their current expansion plan, they are looking for a Customer Order Management Executive (Supply Chain) to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Provide support to sales by calling customers for advance stock orders and offering delivery updates.

• Track customer orders against forecasts and prepare regular order status reports.

• Work with internal teams to ensure smooth order handling and follow up closely with customers.

• Arrange packing, booking, collection, and delivery of goods and samples, including lab items, and update system records.

• Check invoices from third-party logistics, transporters, and couriers; ensure charges are accurate and billed accordingly.

• Follow up on outstanding payments by preparing SOAs and coordinating with customers.

• Maintain and update product lists for submission to Finance for customs approvals.

• Drive improvements and ensure adherence to order management business rules.

• Provide audit documents and perform stock-take activities when required.

• Perform ad-hoc duties as assigned.

Requirements

• Min Diploma in Business Management/Supply Chain Management, or a related field.

• Min 3 years of relevant working experience.

• Knowledgeable in water treatment, wastewater, or environmental engineering.

• Proficient in SAP MM and SD modules.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [e-mail]

Recruitpedia Pte. Ltd.

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