Customer Order Coordinator - West

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics solutions provider seeks a coordination specialist in Jurong East. Responsibilities include managing customer inquiries, coordinating shipments, and ensuring accurate documentation. Ideal for candidates with 1-2 years of logistics experience and proficiency in Microsoft Office. Join our dynamic team and contribute to our logistics success.

Benefits

Company transport provided

AWS + VB

Qualifications

• 1-2 years experience in 3PL warehousing/logistics.
• Proficiency in Microsoft Office tools.
• Familiarity with import/export and shipping documents.

Responsibilities

• Coordinate customer inquiries and orders as the main liaison.
• Manage logistics arrangements for shipments and deliveries.
• Monitor inventory movement and assist in reconciliation.

Skills

Customer Coordination

Inventory Management

Logistics Arrangement

Microsoft Office

Education

Diploma or equivalent

Job description

• Location: Jurong East
• Company transport provided
• Monday - Friday: 8.30AM - 5.30PM
• AWS + VB

Our client offers integrated logistics solutions, specializing in warehousing, freight forwarding, supply chain management, and value-added services.

What You'll Be Doing

• Customer Coordination: Serve as the main liaison for customer inquiries, order processing, and general service requests.
• Logistics Arrangements: Coordinate shipment bookings with freight forwarders, container trucking schedules, courier, and local deliveries.
• Inventory Management: Monitor stock movement, assist with reconciliation, and resolve discrepancies in a timely manner.
• Documentation & Billing: Ensure timely job billing, accurate data entry, and submission of records to Finance.
• Reporting & Admin: Support the preparation of warehouse performance reports and maintain audit-ready filing systems.
• Customer Satisfaction: Address and resolve complaints or claims with professionalism and follow-up.
• Ad Hoc Support: Assist with tasks or projects as assigned by the Operations Manager.

Requirements:

• Diploma or equivalent
• Proficiency in Microsoft Office tools (Excel, Word, Outlook)
• At least 1-2 years of experience in 3PL warehousing or logistics operations, with knowledge of import/export processes
• Familiarity with shipping documents, including Form D and COO (advantageous)
• Comfortable working across different warehouse and logistics systems

Apply now and become a key part of our growing logistics success story.

HOW TO APPLY:

Interested applicants, please click on "Apply Now" or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090