Customer Lifecycle Architect – CPG

Siemens; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible Work Environment

Competitive Compensation & Benefits

Values-Driven Culture

Continuous Learning & Development

Job summary

Siemens is seeking a Customer Lifecycle Architect for the Consumer Packaged Goods sector in the Asia Pacific region. You will shape lifecycle strategies, build account plans, and collaborate with sales, product, and delivery teams to turn customer needs into measurable business outcomes.

The role emphasizes cross-functional leadership, strategic account mapping, and ownership mindset, empowering customers to improve operational performance, sustainability, and growth.

Qualifications

• Proven sales and business development experience driving account growth.
• Deep knowledge of Consumer Packaged Goods (CPG) operations.
• Ability to create strategic account plans balancing short-term revenue and long-term lifecycle value.
• Strong stakeholder management and communication with senior leaders.
• Experience navigating cross-functional, multicultural teams.
• Ownership mindset with customer-centric focus.

Responsibilities

• Develop and execute account plans to grow lifecycle opportunities across APAC.
• Identify high-potential CPG accounts and map long-term lifecycle roadmaps.
• Lead cross-functional collaboration to turn customer needs into measurable outcomes.
• Drive engagement and value realization through lifecycle discovery workshops.
• Align partners and channels to enable scalable lifecycle solutions.

Skills

Sales & BD

CPG operations

Strategic account planning

Stakeholder management

Cross-cultural experience

Ownership & customer focus

Job description

Customer Lifecycle Architect - CPG

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

You'll make a difference by:

• Driving lifecycle growth across strategic CPG accounts by developing and executing account plans that expand service, modernization, renewal, and lifecycle business opportunities throughout the Asia Pacific region.


• Building customer-centric lifecycle strategies by identifying high-potential greenfield and brownfield accounts, assessing customer maturity, and creating long-term roadmaps aligned to business and operational goals.


• Leading opportunity development and pipeline growth by uncovering lifecycle opportunities across the installed base, prioritizing high-value pursuits, and supporting opportunity qualification from discovery through execution.


• Facilitating cross-functional collaboration by partnering with sales, technical, vertical market, account management, project delivery, and service teams to turn customer needs into measurable business outcomes.


• Strengthening customer engagement and value realization by conducting lifecycle discovery workshops, translating executive-level priorities into actionable plans, and helping customers improve operational performance, productivity, and sustainability.


• Orchestrating partner and stakeholder ecosystems by aligning internal and external stakeholders, supporting channel strategy decisions, and integrating qualified partners to enable scalable lifecycle solutions and business growth.

Your defining qualities:

• Strong sales and business development expertise with a proven ability to drive account growth, identify opportunities, and manage complex customer relationships.


• Deep understanding of Consumer Packaged Goods (CPG) operations with experience in manufacturing, process industries, or relevant CPG sub-sectors.


• Ability to develop strategic account plans that balance short-term revenue opportunities with long-term customer lifecycle transformation and value creation.


• Excellent stakeholder management and communication skills with the ability to influence senior decision-makers and collaborate across global, regional, and local teams.


• Experience working in complex, multicultural environments and successfully navigating cross-functional organizations and diverse customer landscapes.


• High level of ownership and customer focus with a collaborative mindset and a track record of driving execution, accountability, and business results.

In return, we offer you:

• Flexible Work Environment: Including a mobile working policy that supports your well-being and allows you to prioritize what matters most.


• Competitive Compensation & Benefits: A comprehensive package to reward your contributions.


• Values-Driven Culture: An inclusive workplace that prioritizes diversity and belonging.


• Continuous Learning & Development: Opportunities to grow your skills and advance your career.

Recruitment Process

• CV Screening


• If shortlisted, a session with our TA Consultant to understand your motivation & your past experiences


• 1-3 Business Interviews


• Offer Stage

Transform the everyday with us!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.