Customer Financial Team Leader (Korean Speaking)

Pasona Singapore Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in logistics seeks a Customer Financial Team Leader who can lead a team to achieve financial objectives while interfacing with Korean speaking clients. Candidates should show relevant team management experience and possess strong problem-solving skills, with a preference for those holding a Diploma or Degree.

Benefits

Flexi staff benefits

AWS + Variable Bonus

Career growth opportunity

Qualifications

• 3-5 years of team management experience.
• Experience in customer service or administration.
• Business level Korean proficiency required.

Responsibilities

• Lead the customer financial team to achieve KPIs.
• Perform collections and improve AR performance.
• Engage with customers to resolve payment issues.

Skills

Stakeholder communication

Problem solving

Team player

Education

Diploma or Degree

Tools

Microsoft Excel

Job description

Position: Customer Financial Team Leader (Korean Speaking) (Job ID: 19764)

• Flexi staff benefits

• AWS + Variable Bonus provided

• Career growth opportunity

Company: Logistics

Location: Central East (Near MRT Station)

Job Description:

➤Lead the team and each team member to meet KPI and achieve the team goal
➤Perform Collection and improve AR performance of APAC customers
➤Engage with internal & external customers (Sales, Operations, Dispute Research Team, Customer from AP/Logistics/management to resolve issues that prevent customer payment performance
➤Following up with customer for payment via phone calls
➤Assisting customer in resolving billing related issues
➤Perform administrative tasks related to credit and collection
➤Engaged with company projects other than operation if managements required

Job Requirements:

➤Minimum 3-5 years of experience of Team KPIs managements and stakeholder communication
➤Minimum 3 years of experience of customer service or other admins
➤Ability to interact with customers via email / phone to achieve work responsibility
➤Ability to use internal systems for transaction and Excel
➤Problem solving skills
➤Basic English for internal communication with English speaking counterparts
➤Proficiency in Korean comprehension (Business level) to liaise with Korean speaking customers in South Korean
➤Diploma or Degree holder preferred
➤Ability to communicate with customer patiently and precisely
➤Team player for achieving goal as a team

Interested applicants please send your resume toJing Ling with email subject header “Customer Financial Team Leader (Korean Speaking) (Job ID: 19764)"

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Tan Jing Ling

EA Registration No: R24124404
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
EA License No:90C4069