Customer Experience Specialist (Good Bonuses)

Prestige Professions Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking a Customer Service representative to handle phone enquiries, booking registrations, and general admin tasks on a rotating shift schedule. Candidates should have a secondary qualification and 1-2 years of relevant experience. The role emphasizes strong communication and interpersonal skills within a customer-oriented environment.

Benefits

Allowance

Qualifications

• 1 - 2 years of experience in customer service.
• Good interpersonal and communication skills.
• Able to perform general administrative duties.

Responsibilities

• Answering phone enquiries and providing information.
• Performing customer registration and bookings.
• Managing daily operations of customer service.

Skills

Interpersonal skills

Communication skills

Customer service oriented

Education

Secondary qualification

Tools

Microsoft Office

Job description

• AWS + VB
• 5 days (Weekly rotating shift across Mon-Sunday including PH)
• Allowance

Responsibilities:

• Answering of phone enquiries

• Perform registration and booking for customers/members

• General ad-hoc admin duties that may be assigned from time to time

• Daily operations of customer service business

• Answering enquiries on the facilities and functions

Job Requirements:

• Secondary qualification

• 1 - 2 years of experience

• Microsoft Office

• Good interpersonal skills and communication skills

• Customer service oriented

*** Sincere & Interested applicants, kindly forward your Updated resume (word doc format) via "Quick Apply" and CC: Allan (R1223894) ***