Customer Experience Officer | Tuas | Day Shift | GROSS UP TO $2580

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading transport service provider in Singapore is looking for Customer Service Officers to support daily operations and assist commuters. The role requires effective communication, attention to detail, and experience in customer service or cashiering preferred. Working hours include rotating shifts with generous allowances and incentives provided.

Benefits

Attractive allowances

Company transport provided

Incentives

Qualifications

• Minimum GCE N Level qualification.
• Prior experience in cashiering and customer service will be an advantage.
• Able to multitask and perform under a fast-paced environment.

Responsibilities

• Support daily operations to ensure smooth workflows.
• Handle enquiries and assist in resolving issues.
• Reconcile daily cash collections with system reports.

Skills

Customer service

Cashiering

Communication

Team player

Detail-oriented

Education

GCE N Level qualification

Job description

Overview

P-Serv is partnering with a leading transport statutory board to recruit Customer Service Officers. Be the friendly face of Singapore’s transport network and help commuters get where they need to go.

Working Hours / Location

• Rotating Shift: 4 Days Work, 2 Days Off
• 10am to 10pm & 10pm to 10am (with 2 hours break)
• Company transport provided! Pick up from Boon Lay / Jurong East MRT station
• With attractive Allowances + Incentives!

Job Responsibilities

• Support daily operations to ensure all tasks and workflows run smoothly
• Handle enquiries and assist in resolving potential issues promptly and effectively
• Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions
• Reconcile daily cash collections with system reports at the end of each shift
• Perform other ad-hoc tasks and duties as assigned

Job Requirements

• Minimum GCE N Level qualification
• Prior experience in cashiering and customer service will be an advantage
• Cheerful, proactive, and a strong team player with a positive work attitude
• Detail-oriented with good communication and interpersonal skills
• Able to multitask and perform under a fast-paced environment
• Maintains professionalism, confidentiality, and discretion in handling work matters

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494

EA Personnel No: R22110160

EA Personnel Name: Lim Wei Qi