Customer Experience Exec: Padel and Regional Growth

MINT MEDIA SPORTS PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

On-the-job training

Mentorship

Career growth opportunities

Job summary

Prime Padel is seeking a Customer Service Executive in Singapore to be the face of the brand, delivering exceptional customer experiences while learning to manage operations. Fresh polytechnic graduates with a passion for media or sports, strong communication skills, and a drive to grow into leadership are encouraged to apply.

You will be part of a dynamic team in the exciting sports and lifestyle industry, with on-the-job training and mentorship, and opportunities to progress into managerial

Qualifications

• Diploma from a polytechnic in business, comms/media, marketing or hospitality-related fields preferred.
• Excellent interpersonal and communication skills.
• A proactive and customer-focused mindset.
• Interest in sports and eagerness to learn about Padel.
• Ability to adapt and thrive in a fast-paced, growing environment.
• Willingness to take on additional responsibilities as part of career development.

Responsibilities

• Provide top-notch customer service by addressing inquiries, bookings, and feedback with professionalism and efficiency.
• Assist in the day-to-day operations of Padel courts for a smooth guest experience.
• Support marketing and community-building initiatives to grow the customer base.
• Collaborate with the team to streamline processes and improve services.
• Participate in management training programs to prepare for future leadership roles.
• Contribute to expansion plans across the region.

Skills

Interpersonal communication

Customer focus

Adaptability

Sports interest

Proactivity

Education

Polytechnic diploma

Job description

Prime Padel is seeking a Customer Service Executive in Singapore to be the face of the brand, delivering exceptional customer experiences while learning to manage operations. Fresh polytechnic graduates with a passion for media or sports, strong communication skills, and a drive to grow into leadership are encouraged to apply.

You will be part of a dynamic team in the exciting sports and lifestyle industry, with on-the-job training and mentorship, and opportunities to progress into managerial