Customer Engagement Executive #Outbound Calls #Insurance (1 Year Contract) #NKC

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A recruitment firm in Singapore is seeking candidates to conduct outbound calls to secure appointments and build relationships with clients via various digital channels. Applicants should confidently handle inquiries and objections while meeting conversion targets. Interested individuals are encouraged to send their resumes via email.

Responsibilities

• Conduct outbound calls to customers to secure appointments.
• Build and strengthen relationships through calls, WhatsApp, email, or other digital channels.
• Confidently handle customer enquiries and objections in a professional manner.
• Meet and exceed conversion targets (e.g., contact rate, appointment rate).
• Ensure accurate and timely documentation of call activities, leads, and appointment details.
• Conduct all communications in compliance with regulatory requirements and internal quality standards.

Job description

Key Responsibilities:

• Conduct outbound calls to customers to secure appointments.
• Build and strengthen relationships through calls, WhatsApp, email, or other digital channels.
• Confidently handle customer enquiries and objections in a professional manner.
• Meet and exceed conversion targets (e.g., contact rate, appointment rate).
• Ensure accurate and timely documentation of call activities, leads, and appointment details.
• Conduct all communications in compliance with regulatory requirements and internal quality standards.

Interested applicants may email resume to [e-mail]

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted