Customer Engagement Executive

Synapse-Agency; Singapore; On-site; SGD 33,000 - 51,000; Full time

Benefits offered by this job

Comprehensive product training

Weekly payouts based on performance

Ongoing coaching and support

Career advancement opportunities

Positive and inclusive team atmosphere

Team meals and team-building events

Job summary

Synapse-Agency in Singapore is seeking a Customer Engagement Executive to support client campaigns and provide customers with a positive buying experience. The role focuses on effective communication, relationship building, and presenting suitable solutions tailored to customers’ needs.

You will receive comprehensive product and sales training, weekly performance-based payouts, ongoing coaching and support, and clear opportunities for career advancement within a positive and inclusive team

Qualifications

• Friendly and approachable personality.
• Good listening and communication skills.
• Willing to step outside your comfort zone.
• Responsible and consistent at work.
• Able to learn and adapt quickly.
• No previous experience is necessary.

Responsibilities

• Approach and engage potential customers professionally.
• Understand customers’ needs through meaningful conversations.
• Present suitable products or services clearly.
• Respond to questions and address customer concerns.
• Maintain strong service and presentation standards.
• Work with the team to meet campaign objectives.

Skills

Communication skills

Active listening

Customer service

Adaptability

Willingness to learn

Job description

Do you enjoy meeting new people and helping them understand products or services?

We are looking for a Customer Engagement Executive to support our client campaigns and provide customers with a positive experience. This role focuses on communication, relationship building, and presenting suitable solutions based on customers’ needs.

Job Responsibilities:

• Approach and engage potential customers professionally
• Understand customers’ needs through meaningful conversations
• Present suitable products or services clearly
• Respond to questions and address customer concerns
• Maintain strong service and presentation standards
• Work with the team to meet campaign objectives

Ideal Candidate:

• Friendly and approachable personality
• Good listening and communication skills
• Willing to step outside your comfort zone
• Responsible and consistent at work
• Able to learn and adapt quickly
• No previous experience is necessary

What We Provide:

• Comprehensive product and sales training
• Weekly performance-based payouts
• Ongoing coaching and support
• Opportunities for career advancement
• Positive and inclusive team environment
• Team meals, outings, and bonding sessions

We welcome applicants who are eager to gain experience and build valuable people skills.