Customer Engagement Executive

SYNAPSE AGENCY; Singapore; On-site; SGD 20,000 - 32,000; Full time

Benefits offered by this job

Comprehensive training

Weekly payouts

Coaching and support

Career advancement

Inclusive team environment

Team meals and bonding

Job summary

SYNAPSE AGENCY in Singapore is seeking a Customer Engagement Executive to support client campaigns and provide customers with a positive experience. You will engage with prospects, understand their needs, and present suitable solutions in a clear and friendly manner.

No prior experience is required as comprehensive product and sales training will be provided. You will join a supportive team, receive weekly payouts, coaching, and opportunities for career growth in a positive environment.

Qualifications

• Proven ability to listen and respond to customer needs.
• Strong verbal and written communication skills.
• Baseline customer service aptitude welcomed.
• Ability to adapt to different campaigns and products.

Responsibilities

• Approach and engage potential customers professionally.
• Understand customers’ needs through meaningful conversations.
• Present suitable products or services clearly to customers.
• Respond to questions and address customer concerns.
• Maintain strong service and presentation standards.
• Work with the team to meet campaign objectives.

Skills

Active listening

Clear communication

Customer service

Adaptability

Willingness to learn

Job description

Do you enjoy meeting new people and helping them understand products or services?

We are looking for a Customer Engagement Executive to support our client campaigns and provide customers with a positive experience. This role focuses on communication, relationship building, and presenting suitable solutions based on customers’ needs.

Job Responsibilities:

• Approach and engage potential customers professionally
• Understand customers’ needs through meaningful conversations
• Present suitable products or services clearly
• Respond to questions and address customer concerns
• Maintain strong service and presentation standards
• Work with the team to meet campaign objectives

Ideal Candidate:

• Friendly and approachable personality
• Good listening and communication skills
• Willing to step outside your comfort zone
• Responsible and consistent at work
• Able to learn and adapt quickly
• No previous experience is necessary

What We Provide:

• Comprehensive product and sales training
• Weekly performance-based payouts
• Ongoing coaching and support
• Opportunities for career advancement
• Positive and inclusive team environment
• Team meals, outings, and bonding sessions

We welcome applicants who are eager to gain experience and build valuable people skills.