Customer Care Receptionist

DENTALPLUS CLINIC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dental clinic in Singapore is seeking a receptionist to manage customer appointments, ensure patient satisfaction, and perform administrative tasks. The ideal candidate has a diploma, can communicate effectively, and is able to work weekends. Fresh graduates are welcome, and the role offers a 5-day work week without night shifts, along with medical and dental benefits.

Benefits

Work-life balance - 5-day work week

Annual leave

Medical and dental benefits

Career growth with structured training opportunities

Qualifications

• Must be able to work on at least one weekend (Sat or Sun).
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply.
• Fresh graduates are welcome to apply.

Responsibilities

• Perform receptionist tasks such as greeting customers and scheduling appointments.
• Maintain a high degree of patient care and ensure smooth clinic operations.
• Submit dental claims via relevant portals.

Skills

Good communication skills

Education

Minimum Diploma or equivalent

Job description

Responsibilities

• Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with appropriate vendors/departments to resolve any issues.
• Submit dental claims via CHAS, Medisave and Dental Insurance portals.
• Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Qualifications

• Minimum Diploma or equivalent
• Possess good communication skills
• Must be able to work on at least one weekend (Sat or Sun)
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Fresh graduates are welcome to apply

Benefits

• Work-life balance - 5-day work week with no night shifts
• Annual leave
• Medical and dental benefits
• Career growth with structured training opportunities