Customer care Executive- TATA Car Dealership

TATA MOTORS SERVICE CENTRE; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading car dealership in Singapore is seeking a Customer Care Executive to make outbound calls and handle customer appointments for vehicle service. Candidates should have excellent communication skills in Hindi and English, along with a strong customer service orientation. This full-time position offers benefits including health insurance, a performance bonus, and reimbursement for mobile expenses. Join a dynamic team committed to customer satisfaction.

Benefits

Cell phone reimbursement

Health insurance

Provident Fund

Performance Bonus

Qualifications

• Experience in customer care or telemarketing preferred.
• Fluent in Hindi and English.
• Ability to handle customer complaints professionally.

Responsibilities

• Make outbound calls and schedule appointments.
• Address customer complaints and feedback.
• Achieve personal and departmental targets.

Skills

Customer service skills

Communication skills

Problem-solving skills

Lead conversion

Job description

Customer Care Executive - TATA Car Dealership

Job Description:

• Make outbound calls daily using provided data.
• Schedule and handle customer appointments for vehicle service.
• Address customer complaints and feedback professionally.
• Convert calls into new business leads.
• Achieve personal and departmental targets based on calling data.
• Inform potential clients about company products and services.
• Use company databases to generate potential leads.
• Ensure customer satisfaction at all times.
• Handle telephone queries politely and professionally, aligned with brand values.
• Maintain prompt, courteous, and professional service standards.

Job Details:

• Type: Full-time, Permanent
• Benefits: Cell phone reimbursement, Health insurance, Provident Fund
• Schedule: Day shift
• Performance Bonus
• Languages: Hindi (Preferred), English (Preferred)
• Work Location: In person

Interested candidates can speak with the employer at +91 hidden_mobile.

Recruiter Details: TATA MOTORS SERVICE CENTRE

Job Tags: customer care, tele customer service

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Additional Opportunities:

• Customer Care Executive - Domestic - Voice Process

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