Customer Care Executive

Jal Yoga International Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A yoga studio in Singapore is seeking a Customer Care Executive to manage client inquiries and ensure operational readiness of the studio. The ideal candidate should possess exceptional customer service skills, a genuine personality, and be self-motivated. Responsibilities include engaging with members, maintaining cleanliness, and performing administrative duties. This is a full-time position with a starting salary between $800 - 1,500 monthly.

Qualifications

• Exceptional customer service skills with attention to detail.
• Self-motivated and able to work independently.
• Natural warmth and genuine personality.

Responsibilities

• Manage customer enquiries through all channels.
• Provide exceptional customer service.
• Maintain general housekeeping throughout the entire studio.

Skills

Exceptional customer service skills

Attention to detail

Natural warmth and genuine personality

Self-motivated

Strong team player

Tools

Microsoft Sheets

Google Sheets

Job description

Company

JAL YOGA International Pte Ltd

jalyoga.com.sg

Designation

Customer Care Executive

Date Listed

30 Jul 2025

Job Type

Entry Level / Junior Executive, Experienced / Senior Executive

Full/PermPart/Temp

Job Period

Immediate Start, For At Least 6 Months

Profession

Customer Service / Communications

Industry

Retail / eCommerce

Location Name

Upper Bukit Timah Road, Singapore

Address

Upper Bukit Timah Rd, Singapore

Map

Allowance / Remuneration

$800 - 1,500 monthly

Company Profile

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Malaysia, Indonesia, Dubai and Philippines.

Job Description

Customer Care Executive|Our Customer Care Executives are the heart of our studio community. While most people are still hitting snooze, you’ll be preparing the studio for the day ahead. As the first face our clients see and the last voice they hear, you’ll create those small moments that make Jal feel like home.

What you’ll do

• Manage customer enquiries through all channels
• Provide exceptional customer service, welcoming both new and returning members and guiding them through our studio policies
• Engage with existing members to build relationships and ensure their continued satisfaction
• Maintain general housekeeping and tidiness throughout the entire studio
• Ensure operational readiness of front desk areas, practice rooms and toilets at all times
• Administrative duties and familiar with Microsoft and Google Sheets

What we’re looking for

• Natural warmth, genuine personality and enthusiasm for wellness
• Exceptional customer service skills with attention to detail
• Self-motivated and able to work independently
• Meticulous eye for maintaining our studio standards
• Strong team player
• Eagerness for continuous learning
• Able to handle toilet/shower hygiene as part of studio maintenance
• Able to do mats Sanitising and studio upkeep. Free from dust and hair on the floor

Application Instructions

Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

Apply for this position