Cross-Functional Quality Engineer

Apple Inc.; Singapore; On-site; SGD 140,000 - 190,000; Full time

Job summary

Apple Inc. seeks a senior quality engineering leader to champion shift-left quality, risk-based testing, and AI-powered QA across large-scale programs in Singapore. You will shape testing strategy, define gates, and drive automation adoption to ensure customer-centric quality.

You will mentor teams, lead cross-functional testing efforts, and partner with product, engineering, and business teams to deliver reliable software at scale while communicating progress to executives and stakeholders.

Qualifications

• 5+ years leading quality engineering at enterprise scale.
• Expertise in risk-based testing methodologies and shift-left strategy.
• Hands-on experience with test automation frameworks and driving automation adoption.
• Applied experience with Generative AI/AIML in QA or software development contexts.
• Strong ability to analyze system architectures and translate into test designs.
• Proven ability to influence across engineering, product, and business stakeholders.

Responsibilities

• Lead end-to-end testing for large-scale, cross-functional programs across UAT, integration, regression, and performance testing.
• Define quality gates, entry/exit criteria, and testing strategies aligned to project goals and risk tolerance.
• Mentor QA engineers and cross-functional partners to build lasting capability.
• Communicate testing progress, risks, and quality metrics to stakeholders at all levels.

Skills

Quality leadership

Risk-based testing

Test automation

Generative AI in QA

System architecture

Stakeholder influence

QA program mgmt

Communication

Tools

Test automation frameworks

Job description

Singapore Metro Area, Singapore Operations and Supply Chain

Description

Champion a Shift-Left Quality Culture

• Embed quality strategy and risk thinking early in the project lifecycle, partnering with product, engineering, and business teams from inception
• Define quality gates, entry/exit criteria, and testing strategies aligned to project goals and risk tolerance, ensuring quality is a shared responsibility across every function
• Inspire teams to fight for excellence under competing priorities, modeling intellectual curiosity, adaptability, and an unwavering dedication to the customer experience

Lead Risk-Based Testing and Intelligent Prioritization

• Apply risk-based testing frameworks to make evidence-driven decisions about test scope, depth, and sequencing —focusing coverage where impact to customers and business is greatest
• Proactively identify and surface technological, organizational, and operational risks, driving mitigation strategies before they become program-level problems
• Leverage data, analytics, and testing insights to continuously optimize coverage strategies and improve predictive quality outcomes

Orchestrate Testing at Enterprise Scale

• Lead end-to-end test planning, preparation, resourcing, and execution for large-scale, cross-functional programs spanning UAT, integration, regression, and performance testing
• Facilitate requirements traceability and test scenario identification across complex, multi-system landscapes with clarity and rigor
• Manage test environments, data strategies, and resource estimation to ensure testing is never the bottleneck — it's the enabler
• Lead cross-functional meetings with audiences ranging from 2 to 60+ participants, driving alignment on actions, owners, and timelines

Advocate for Automation and AI-Powered Quality Engineering

• Champion test automation adoption across teams — identifying opportunities to accelerate coverage, reduce manual effort, and build lasting quality infrastructure
• Integrate Generative AI and AIML capabilities into quality engineering workflows: intelligent test generation, defect prediction, anomaly detection, and smart test prioritization
• Stay ahead of the quality engineering landscape, bringing innovative tools, techniques, and approaches to every program you lead

Mentor, Elevate, and Build Quality Capability

• Mentor quality engineers and cross-functional partners, building lasting capability across the organization — not just within your immediate team
• Foster a culture of healthy debate, continuous learning, and psychological safety, where diverse perspectives produce stronger, more resilient testing outcomes
• Drive continuous improvement in testing processes, methodologies, and tooling — always seeking smarter, faster, better ways to ship with confidence

Communicate with Impact Across All Levels

• Translate complex technical testing details into clear, compelling narratives for audiences ranging from engineers to executive leadership
• Report testing progress, risks, and quality metrics with transparency and actionable insight — empowering decision-makers with the right information at the right time

Minimum Qualifications

• 5+ years of experience leading quality engineering and cross-functional testing at enterprise scale
• Proven expertise in risk-based testing methodologies and shift-left quality strategy, with demonstrated results in proactive defect prevention
• Hands-on experience with test automation frameworks and a track record of driving automation adoption across teams
• Practical, applied experience with Generative AI and/or AIML in a quality engineering or software development context
• Strong command of system and software architecture models, including the ability to analyze system interdependencies and translate them into actionable test designs
• Demonstrated ability to lead and influence without direct authority across engineering, product, and business stakeholders
• Experience establishing QA program structure, coordinating cross-project testing initiatives, and optimizing quality investment for maximum ROI
• Exceptional communication skills — able to distill technical complexity for both technical and non- technical audiences at all levels

Preferred Qualifications

• Domain knowledge in Services, Operations, Supply Chain, and/or Logistics within a large-scale enterprise environment
• Experience leading testing for SAP R/3 to S/4 HANA migrations is a strong plus
• Experience supporting data privacy and regulatory compliance programs (e.g., PIPL, GDPR, PDPA), including testing and validation of data handling controls, cross-border data transfer requirements, and data governance processes
• Experience working within a global, cross-functional organization - and collaborating with geographically distributed teams
• ISTQB, ASQ, or equivalent quality engineering certification

Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug-free workplace.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace