CRM Operations Executive

Salt Digital Recruitment; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading Fintech company in Singapore is seeking a CRM Operations Executive to enhance marketing automation and retention strategies. This role involves shaping campaign efforts and managing data-driven communications, providing a unique opportunity to deepen your CRM operations expertise as the company scales. Experience with systems like Salesforce Marketing Cloud is preferred. The job is permanent with a negotiable salary.

Qualifications

• Experience with CRM marketing operations and automation.
• Ability to create personalized, data-driven communications.
• Familiarity with HTML for campaign setup and troubleshooting.

Responsibilities

• Steward the CRM lifecycle process focusing on optimization.
• Set up and manage campaigns with autonomy.
• Conduct QA and testing of campaigns.

Skills

CRM marketing operations

Campaign automation

Data-driven communications

Salesforce Marketing Cloud

Braze

Job description

Overview

CRM Operations Executive (Marketing Automation & Retention) | Singapore

Stellar opportunity to join a well-established, publicly listed Fintech that’s been part of Singapore’s landscape since 2002. The company is entering an exciting new chapter, expanding its presence, launching new products, and reaching fresh audiences.

This role focuses on CRM marketing operations, shaping campaign automation, and creating personalised, data-driven communications for different audiences. You will steward the CRM lifecycle process and its optimisation, with autonomy to set up campaigns, QA and testing, and troubleshooting simple HTML without needing an engineer.

You will work with a manager who is open to candidates with varying automation experience, as long as you can transfer your skills to Salesforce Marketing Cloud, Braze, or other systems you have used. This is a great opportunity to deepen CRM operations expertise and take ownership of the system as the company scales.

Salt is acting as an Employment Agency in relation to this vacancy.

Job Information

• Job Reference: JO-2510-356782
• Salary: Negotiable
• Salary per: annum
• Job Duration:
• Job Start Date: 15/12/2025
• Job Industries: Marketing
• Job Locations: Singapore
• Job Types: Permanent

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EEO statement: Salt is an Employment Agency in relation to this vacancy.