CRM Manager

People Story; Singapore; On-site; SGD 70,000 - 95,000; Full time

Job summary

A leading Marketing agency seeks a CRM Manager who merges marketing expertise with data-driven strategies to enhance client experiences. Responsibilities include optimizing campaigns across digital platforms, advising on MarTech solutions, and leading strategic initiatives. Ideal candidates will have a strong analytical mindset and proven experience in workshop facilitation, ready to tackle client challenges and drive digital growth.

Qualifications

• Hands-on experience with CDP and CEP platforms.
• Proficient in creating actionable strategies from business goals.
• Experience leading client workshops and strategy sessions.

Responsibilities

• Create and optimize digital marketing campaigns.
• Advise clients on leveraging MarTech tools.
• Lead strategic workshops and develop marketing plans.

Skills

Analytical Mindset

MarTech Expertise

Strategic Vision

Workshop Experience

Innovators Heart

Tools

CDP (Tealium, Segment)

CEP (SFMC, Braze)

Job description

Are you a marketing pro who's equally passionate about tech, data, and delivering top-notch customer experiences? We're working with a GLOBAL Media & Marketing agency, looking for a CRM Manager - A strategic thinker who's ready to take things to the next level by blending the best of Marketing, MarTech, and data to help their clients thrive.

What You'll Do:

Campaign & Customer Journey Mastery Create and optimize campaigns that flow seamlessly across digital platforms, using data to craft personalized customer experiences.

MarTech Magic Be the go-to expert advising clients on how to leverage MarTech tools to meet their business and marketing goals.

Opportunity Hunter Find new ways to solve client challenges, helping them grow and mature digitally.

Strategic Leadership Lead workshops, strategy sessions, and whiteboard brainstorms to co-create marketing plans that make a difference.

Project Ownership Take charge of consulting, implementation, and service projects across a wide array of MarTech tools and platforms.

Pre-Sales & Client Whisperer Hit those pre-sales targets and build strong, lasting relationships with clients.

What You Bring:

Analytical Mindset You love turning business goals into actionable strategies with real results.

MarTech Expertise Hands-on experience with platforms like CDP (Tealium, Segment) or CEP (SFMC, Braze).

Strategic Vision You can juggle multiple clients and projects, while keeping an eye on both the big picture and technical details.

Workshop Experience You've led client workshops and strategy sessions like a pro.

Innovators Heart Passion for the latest tech trends and a knack for sharing ideas with clients.

️Flexibility Open to travel when needed to make sure client projects are a success.

Ready to Make Your Mark? If you're driven by the intersection of marketing, data, and tech, and ready to help clients unlock their digital potential, we'd love to chat!

Sound interesting? Please apply here with your CV or email [e-mail], again with your CV attached.

People Story is acting as a Talent Consultancy to this role. Due to the high volume of applicants, it is extremely difficult for us to get back to everyone who applies. If we have not contacted you within 14 days, please assume that your application has not been successful.