Credit Control Assistant — 6-Month Contract

DKSH Management Ltd.; Singapore; In loco; SGD 33.000 - 47.000; Part-time

Descrizione del lavoro

DKSH Management Ltd. in Singapore is seeking an Assistant Credit Control for a 6-month contract to support the credit control function, ensure timely collections, and maintain accurate customer credit information.

You will handle statements, follow-up on invoices, and coordinate with internal teams to resolve disputes, contributing to DKSH's financial health and governance. Strong attention to detail, proficiency in Excel, and communication skills are important as you work with Sales, Customer

Competenze

• Diploma, Nitec or Higher Nitec in Accounting, Finance, Business Administration or related discipline.
• Prior AR, Credit Control, Billing, Customer Service or Finance Operations experience is an advantage.
• Experience with SAP is an advantage.
• Proficiency in Excel, especially Pivot Tables and VLOOKUP, is preferred.
• Basic understanding of AR and invoice follow-up processes.
• Strong tracking and follow-up discipline to manage multiple items.
• Ability to communicate professionally via email and phone.

Mansioni

• Prepare and send Statements of Account to customers on the assigned follow-up list.
• Follow up on outstanding invoices, missing documents, payment status, and required details.
• Maintain accurate tracking of follow-up status and next follow-up dates.
• Escalate unresolved or delayed customer responses to Credit Control.
• Assist with submission of invoices through customers' online portals and monitor status.
• Coordinate with internal teams to retrieve missing documents for portal submissions.
• Ensure submission records are updated for audit trails.
• Identify and track customer disputes, short payments, and portal issues and follow up with stakeholders.
• Escalate recurring disputes to Credit Control for action.
• Support AR housekeeping including updating trackers and customer status reports.
• Assist in reconciling customer balances and preparing ageing, collection, and status updates.

Conoscenze

Excel proficiency

VLOOKUP

Pivot Tables

Communication skills

Multitasking

Formazione

Diploma / Nitec in Accounting or related

Higher Nitec in Accounting or Finance

Strumenti

SAP

Microsoft Excel

Descrizione del lavoro

DKSH Management Ltd. in Singapore is seeking an Assistant Credit Control for a 6-month contract to support the credit control function, ensure timely collections, and maintain accurate customer credit information.

You will handle statements, follow-up on invoices, and coordinate with internal teams to resolve disputes, contributing to DKSH's financial health and governance. Strong attention to detail, proficiency in Excel, and communication skills are important as you work with Sales, Customer