Credit Bureau Operations Executive

Experian Singapore Pte Ltd; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their Credit Bureau Operation Team. In this role, you will be responsible for managing data processes, ensuring compliance, and providing administrative support to enhance credit bureau services. You will work closely with clients and stakeholders, demonstrating strong problem-solving and communication skills. This position offers a dynamic environment where you can thrive and contribute to operational efficiency. If you have a passion for data management and a proactive attitude, this opportunity is perfect for you.

Qualifications

• 2-3 years of experience in operations and process improvement.
• Proficient with numbers and data management.

Responsibilities

• Manage data loading activities and ensure compliance.
• Provide administrative support for credit bureau services.

Skills

Problem-solving skills

Communication skills

Organizational skills

Data process management

Operations experience

Education

Diploma/Degree in Business Administration

Diploma/Degree in Finance

Diploma/Degree in Accounting

Diploma/Degree in IT

Tools

Microsoft Excel

Job description

As a member of our Credit Bureau Operation Team, the candidate will be tasked to fulfill services and processes related to the credit bureau day-to-day operations. One of the main key responsibilities is data management activities directly related to bureau compliance and data contributing members, as well as overseeing daily data loading activities.

The candidate is required to maintain liaison with local clients and stakeholders on their updated business needs. This includes effective communication and coordination with internal and external parties.

In addition, the candidate will need to provide general administrative support and assist in project management for delivery of credit bureau services to clients from proposal/tender, requirements gathering, development, testing/certification, and deployment.

We are looking for a self-driven, accountable, positive team player with a can-do attitude and relevant experience in Operations to succeed in this role. The ideal candidate could work in a dynamic and fast-paced environment with the capability of overcoming complexities.

What you’ll need to bring to the team

• Minimum 2 - 3 years of working experience in Singapore.
• Proficient with numbers and basic knowledge in Microsoft Excel.
• Meticulous and prudent in data process management.
• Experience in operations and process improvement.
• Strong problem-solving skills as demonstrated in prior profession.
• Proven ability to excel both independently and as part of a team.
• Proficient communication skills to articulate issues and solutions to stakeholders (internal and external).
• Strong and proven organizational skills.
• Highly motivated self-starter who can work in a fast-paced ever-changing environment.
• Familiarity with Singapore business landscape is preferred.
• Diploma/Degree in Business Administration, Finance, Accounting or IT preferred.

What you’ll be doing

• Achieve operation efficiency target (e.g. data loading % etc.).
• Ensure timely and accurate loading of data submitted by members.
• Conduct sanity check after loading of data.
• Conduct checks on credit bureau members’ access and credit check enquiries.
• Retain and safekeep all documentation for compliance/audit purpose.
• Preparation of documents for compliance reporting, regular credit bureau meeting and minutes taking.
• Prepare regular reports for Finance or internal stakeholders.
• Administration and operational role in managing credit bureau members profile, access, and billing.
• Serve over-the-counter report purchase request from members of public.
• Manage clients (credit bureau members and public), internal users and IT on data-related matters and address the matters or issues arising from them.
• Conduct User Acceptance Test and Post Assurance Test for system changes.
• Assume any report or task assigned that is relevant to business operations.
• Office-based to process high confidentiality data.