RESPONSIBILITIES
The Country Manager will be responsible for the operational performance and Profit & Loss of Singapore Station.
The Country Manager oversees all day-to-day operations, strategy, and management, supporting the company's long- and short-term plans.
Specific duties include:
- Developing, reviewing, and refining business strategy to maintain a leading market position.
- Growing revenue and profit through new and existing business.
- Managing client relationships, reviewing SOPs, understanding customer KPIs, and ensuring compliance.
- Achieving revenue growth responsibly and profitably, including contract negotiations and sourcing competitive rates.
- Optimizing resource utilization to meet company objectives.
- Motivating and developing a high-performance team, including hiring and performance appraisals.
- Hiring authority with management approval and disciplinary actions in consultation with HR.
- Monitoring principal risks and ensuring internal controls and management information systems are effective.
- Ensuring compliance with company procedures and legal requirements.
- Staying informed of market trends and internal/external factors affecting the company.
- Leading by example to promote ethical conduct and compliance with laws and policies.
- Driving continuous operational and service improvements, including safety measures and quality initiatives like 5S, Kaizen, and LEAN.
Qualifications include experience as an Operational/Sales Manager or Account Manager in international logistics or freight sectors, with proven P&L responsibility and people management skills. A recognized degree or master's in a related field is required.
Skills needed:
- Business development and sales expertise.
- Strategic planning and trend analysis.
- Entrepreneurial mindset and operational excellence focus.
- Ability to perform in a complex, dynamic environment, including risk-taking and opportunity pursuit.
- Adaptability and agility in decision-making.
- Leadership and team development skills, with high emotional intelligence.
- Effective communication and negotiation abilities.