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A private recreational country club in Singapore is seeking a Club Facilities & Operations Manager to ensure smooth operations and enhance member experience. The ideal candidate will manage maintenance, oversee daily functions, and lead staff, requiring a minimum of 4 years of relevant experience in a similar environment.
We are seeking an experienced and hands-on Club Facilities & Operations Manager to oversee the day-to-day running of a private recreational country club known for its swimming pool, dining, and family-friendly amenities. The successful candidate will play a key role in ensuring smooth and efficient operations across facilities, maintenance, safety, and service delivery to enhance the overall member experience.
This role is ideal for a self-motivated, practical problem-solver who thrives in a dynamic environment and can lead cross-functional teams with minimal supervision.
Supervise regular maintenance, cleanliness, and repair works across swimming pools, locker rooms, sports courts, gym, F&B outlets, and event halls.
Liaise with contractors and vendors for servicing, inspection, and facility upgrades.
Conduct routine safety and compliance checks to ensure a hazard-free environment.
Oversee club-wide daily operations including equipment usage, cleanliness, utilities, and supply chains.
Maintain inventory levels for operational supplies (e.g., pool chemicals, cleaning agents, toiletries), raising purchase requests and tracking usage.
Lead and support operations and facilities staff, scheduling shifts and ensuring coverage during peak hours or events.
Guide junior staff in customer service standards, SOP compliance, and crisis handling.
Implement, monitor, and refine standard operating procedures for operations, maintenance, and service functions.
Support audit readiness and regulatory compliance for workplace safety, fire safety, and pool hygiene standards.
Work with event and membership teams to support smooth execution of club-hosted events and private bookings.
Provide on-ground coordination and operational support for family days, swim meets, festive events, etc.
Minimum 4 years of experience in operations or facilities management, ideally in a country club, hospitality, or leisure environment.
Demonstrated ability to lead frontline staff and resolve operational challenges swiftly and effectively.
Familiarity with inventory tracking systems, vendor coordination, and maintenance scheduling.
Strong interpersonal and communication skills; able to liaise with internal departments and external contractors.
Comfortable working occasional weekends or public holidays depending on event schedules or facility needs.