Counsellor

James Cook University; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

James Cook University, Singapore campus, seeks a Counsellor (Assistant Manager Counselling) to support student mental health, wellbeing and academic success. You will lead counselling, crisis intervention, and collaboration with internal teams and external partners.

The role involves case management, workshop delivery, documentation, and maintaining professional standards in a dynamic university setting.

Qualifications

• Bachelor’s or Master’s degree in Counselling.
• Provisional clinical membership with SAC or equivalent.
• 2–5 years counselling experience, preferably in education.
• Strong interpersonal and communication skills.
• Empathy, cultural sensitivity, and confidentiality.
• Sound judgment in crisis management and problem-solving.
• Strong organizational and documentation skills.
• Student-centered and outcomes-focused approach.

Responsibilities

• Provide professional counselling to support students’ mental health and academic success.
• Conduct intake assessments and develop intervention plans.
• Maintain confidential student records per ethical and legal standards.
• Deliver wellbeing initiatives and workshops on stress management and resilience.
• Collaborate with internal teams and external partners for student support.
• Manage high-risk cases with appropriate safety plans.

Skills

Interpersonal skills

Communication skills

Empathy

Cultural sensitivity

Crisis management

Documentation

Education

Bachelor’s or Master’s degree in Counselling

Job description

Thank you for your interest in employment at the Singapore campus of James Cook University.

We take exceptional pride in recruiting and developing outstanding individuals who share our vision to be the leading Australian provider of higher education in Asia. At the Singapore campus of James Cook University, we believe in the importance of providing a great place for our employees to grow and develop professionally. We have a culture that values mutual respect, integrity, creativity and teamwork.

Join us as we continue our development as a vibrant, multicultural and excellent organisation in education and research.

Job no: 493229
Work type: Permanent Full Time
Location: Singapore
Categories:

We are excited to recruit Counsellor, who would have an internal title as Assistant Manager Counselling to join our vibrant community!

The Counsellor (Assistant Manager Counselling)provides professional counselling services that support students’ mental health, emotional wellbeing, and academic success. The role includes early intervention and crisis management, working closely with internal and external stakeholders to enhance the overall student experience.

Key Responsibilities

This role is responsible for counselling and case management, mental health and wellbeing support, crisis intervention and risk management, stakeholder engagement, development of awareness initiatives, delivery of wellness training programmes, administrative and compliance requirements.

Provide individual and group counselling for students experiencing personal, emotional, or academic challenges.

• Conduct intake assessments, develop intervention plans, and monitor student progress over time.
• Maintain accurate and confidential case records in accordance with ethical, professional and legal requirements.
• Support students withconcerns such as anxiety, stress, depression, adjustment and interpersonal or family-related issues.
• Design and deliver wellbeing initiatives and preventive programmes that promote resilience and early help-seeking
• Assess and manage high-risk cases, including self-harm and suicidal ideation.
• Develop risk mitigation and safety plans as required
• Liaise with external healthcare providers, emergency services, and relevant authorities when necessary
• Work collaboratively with internal teams such as Learning Centre, Exams Department, Progressions team, Psychology Clinic and Student Affairs.
• Engage external partners, including the Institute of Mental Health, Silver Ribbon, and Family Service Centres
• Participate in multidisciplinary case discussions and meetings
• Conduct workshops on topics such as stress management, resilience, coping strategies, and exam anxiety.
• Provide guidance and training to staff on identifying and supporting students in distress
• Train and support student wellness buddies who will support peer-based mental health support.
• Develop resources and materials to promote mental health awareness across the student body.
• Ensure counselling practices and documentation comply with institutional policies and professional standards.
• Prepare periodic reports on counselling trends, service utilisation, and outcomes.
• Serve as the site coordinator and supervisor for Master's students undertaking counselling placements at the university.

Requirements

• Bachelor’s or Master’s degree in Counselling.
• Minimum provisional clinical membership with the Singapore Associationfor Counselling (SAC) or an equivalent professional body.
• At least2-5years of counselling experience, preferably within an educational setting.
• Strong interpersonal and communication skills
• Empathy, cultural sensitivity, and commitment to confidentiality
• Sound judgement in crisis management and problem-solving
• Strong organizational and documentation skills
• Sound clinical skills with a student-centered and outcomes focused approach

We thank you for your interest and regret we are only able to notify shortlisted candidates.

The Singapore campus of James Cook University (registered asJames Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Advertised: 12 Aug 2026 Singapore Standard Time
Applications close: 12 Sep 2026 Singapore Standard Time