Corporate Travel Consultant

Flight Centre; Singapore; On-site; SGD 40,000 - 60,000; Full time

Benefits offered by this job

Generous remuneration

Training courses

Career advancement

Travel perks

Flexible working

Buzz Nights

Global Gathering

Work life balance

Job summary

FCM, part of the Flight Centre Travel Group, is seeking a Corporate Travel Consultant to support corporate clients with air, car, hotel, and ground transportation bookings. You will leverage global reach and knowledge to source competitive rates and deliver personalised travel solutions in a fast-paced environment.

Join a leader in travel management with extensive perks and development opportunities, including training and exposure to international travel programs across regions.

Responsibilities

• Assist clients with business travel arrangements including air, car, hotel, and ground transportation reservations.
• Build Passenger Name Records (PNRs) and profiles following company procedures.
• Manage ticketing, exchanges, and changes for complex itineraries across regions.
• Maintain knowledge of destinations and travel options to deliver world-class customer service.

Job description

Are you looking to start with a new opportunity in the travel industry?

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

About the Opportunity

As a Corporate Travel Consultant, your opinions are highly valued by our busy corporate clients. You are the expert who will assist our clients with business travel arrangements including air, car, hotel, and ground transportation reservations by suggesting the best solutions to them. This is backed by the reach and negotiating power of a global company, we are able to source the most competitive daily prices on airfares, car rentals and hotels for our Corporate Travelers. Every request is unique and tailored to our client’s requirement thus no two cases are the same!

On top of that, you need to

• Follow company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR's) and profiles, ticketing, tickets exchanges/changes, booking hotels and cars in GDS.
• Able to relate to clients at various levels within their organizations using diplomacy and tact
• You will need to bring in prior experience in Corporate operations environment, with experience in ticketing, scripting, changes and exchanges to complex multi-segment international fares and Passenger Name Records (PNR's).
• Demonstrating a strong curiosity in keeping yourself updated with travel destinations, strong communication skill, possess excellent geography and GDS knowledge are second nature to you. This will empower you to provide our clients with a world class customer service experience.

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

• Generous remuneration structure and a highly competitive salary

• Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself

• Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave

• Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons

• A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally

• Enjoy the freedom and flexibilitywith our Flexible Working Arrangement

• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!

• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

We’d love to hear from you if you have...

Are you ready to elevate your career in travel management?