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EaseMyTrip

Singapore

On-site

SGD 60,000 - 80,000

Full time

20 days ago

Job summary

A leading online travel platform is looking for a Hotel Operations Specialist in Singapore to ensure a seamless booking experience for corporate clients. You will manage inquiries, assist clients with reservations, and support their accommodation needs. Ideal candidates should hold a Bachelor's degree in Hospitality Management and possess strong communication and leadership skills. Join a dynamic team focused on promoting inclusivity and providing exceptional service.

Qualifications

  • At least 1 year of relevant experience.
  • Experience in handling OTA platforms.
  • Willingness to work in rotational shifts.

Responsibilities

  • Handle reservation inquiries through various channels.
  • Assist corporate clients in booking accommodations.
  • Process reservations in the system and confirm details.

Skills

Strong communication
Time-management
Leadership

Education

Bachelor's degree in Hospitality Management

Job description

    As a Hotel Operations Specialist at EaseMyTrip, you will play a crucial role in ensuring a seamless booking experience for our corporate clients. Your responsibilities will include handling reservation inquiries through various channels, such as phone, email, and in-person interactions. You will assist corporate clients in booking accommodations based on their preferences, providing accurate information on availability, rates, and hotel facilities. Efficiently processing reservations in our system and communicating reservation details and confirmations will also be part of your daily tasks.To excel in this role, you should hold a Bachelor's or higher degree in Hospitality Management or a related field and possess at least 1 year of relevant experience. Strong communication, time-management, and leadership skills are essential for success in this position. Experience in handling OTA platforms and a willingness to work in rotational shifts are also required.EaseMyTrip is a leading online travel platform that prides itself on promoting an inclusive work culture where every individual's creativity, knowledge, and expertise are valued. We offer ample opportunities for growth and exposure, ensuring that our employees experience a healthy work-life balance. Join our dynamic team in New Delhi and be a part of a workplace where voices are valued, diversity is celebrated, and flexibility is encouraged to help you manage your tasks effectively.The interview process for this role will include a 1st round with the HR team and a 2nd and final round with the Hiring Manager. If you are a detail-oriented individual looking to make a difference in the travel industry, we invite you to join us at EaseMyTrip and contribute to our mission of providing exceptional service to our corporate clients.,

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