As a Hotel Operations Specialist at EaseMyTrip, you will play a crucial role in ensuring a seamless booking experience for our corporate clients. Your responsibilities will include handling reservation inquiries through various channels, such as phone, email, and in-person interactions. You will assist corporate clients in booking accommodations based on their preferences, providing accurate information on availability, rates, and hotel facilities. Efficiently processing reservations in our system and communicating reservation details and confirmations will also be part of your daily tasks.To excel in this role, you should hold a Bachelor's or higher degree in Hospitality Management or a related field and possess at least 1 year of relevant experience. Strong communication, time-management, and leadership skills are essential for success in this position. Experience in handling OTA platforms and a willingness to work in rotational shifts are also required.EaseMyTrip is a leading online travel platform that prides itself on promoting an inclusive work culture where every individual's creativity, knowledge, and expertise are valued. We offer ample opportunities for growth and exposure, ensuring that our employees experience a healthy work-life balance. Join our dynamic team in New Delhi and be a part of a workplace where voices are valued, diversity is celebrated, and flexibility is encouraged to help you manage your tasks effectively.The interview process for this role will include a 1st round with the HR team and a 2nd and final round with the Hiring Manager. If you are a detail-oriented individual looking to make a difference in the travel industry, we invite you to join us at EaseMyTrip and contribute to our mission of providing exceptional service to our corporate clients.,
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