Corporate IT Support

Anacle Systems Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in technology solutions is seeking an IT support specialist to assist with imaging, troubleshooting, and maintaining internal systems. Candidates should possess related diplomas or degrees and ideally have some experience with basic networking and hardware. This role requires a team player who can work in a dynamic, fast-paced environment.

Qualifications

• At least a Diploma or higher in relevant technical fields.
• Entry-level or relevant experience welcome.
• Knowledge of Active Directory and office software such as Office 365 is a plus.

Responsibilities

• Imaging laptops, desktops, and servers.
• Troubleshooting hardware/software issues.
• Corporate data-centre monitoring and maintenance.

Skills

Basic Windows OS experience

Basic Networking knowledge

Solid methodical troubleshooting skills

Basic hardware knowledge

Team player

Education

Diploma in Engineering (Computer/Telecommunication)

Bachelor’s Degree in Computer Science/IT

Cloud service providers’ certification

Job description

Responsibilities:

• Imaging laptops, desktops, servers, notebooks, and tablets.

• Working with Desktop Engineers to maintain image libraries.

• Troubleshooting hardware issues with laptops, desktops, servers, notebooks, and tablets.

• Troubleshooting software issues with laptops, desktops, servers, notebooks, and tablets.

• Acting as an account admin for various software products.

• Assist with Wireless account management.

• Troubleshoot internal network issues.

• Project work.

• Internal audio, visual setup, tear down and troubleshooting.

• Corporate/customer on-site hardware inventory maintenance.

• Corporate data-centre monitoring, and maintenance.

• Virtual server troubleshooting, building, and maintenance.

Requirements:

• At least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

• Entry level candidates, or anyone with relevant working experience

• Cloud service providers’ certification will be a plus

• Basic Windows OS experience including Microsoft and Apple operating systems.

• Basic Networking knowledge.

• Basic hardware knowledge including: laptops, desktops, servers, switches, and routers.

• Basic knowledge of Active Directory

• Microsoft Office experience (Office 365 is a plus)

• Knowledge of cabling and termination standards and experience working with Cat 5, Cat 5e and Cat 6 fiber terminations.

• Solid methodical troubleshooting skills.

• Able to work after office hours depending on project needs

• Able to handle multiple tasks and priorities using effective organisational and time management skills.

• A good team player who is able to work in a fast-paced environment.

We regret that only shortlisted candidates will be notified.