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Chen Su Lan Methodist Children's Home seeks a communications officer to enhance stakeholder engagement and promote the organization's reputation. The role involves developing strategic corporate communications, content creation for various channels, and maintaining the organization's media assets. Suitable candidates should hold a degree in mass communication and possess relevant experience in the charity sector.
About The Role
● Reports to the Head, Partnership.
● Corporate communication strategies.
Develop the framework for CSLMCH to plan out communication with its stakeholders. Candidate is expected to produce work plans, set targets and budgets.
● Media relations.
Promote CSLMCH’s reputation through highly visible channels. Controlling the messages that the public hears in the event of a crisis that might cause panic or tarnish CSLMCH’s image.
● Content creation.
Responsible for creating, reviewing and editing content for CSLMCH which will be published in the organisation’s website, social media pages and other print collaterals. Content output include Annual Reports, corporate presentation decks, press releases, beneficiaries’ stories in newsletters, speeches, social media posts (FB & IG), videos, brochures, appeal letters, marketing materials for FR events, website updates among other things. Candidate will also be required to brainstorm and suggest newer ways and/or platforms to increase reach.
● Asset management.
Work with the relevant department(s) to keep CSLMCH’s website and social media pages updated. Be the custodian of media assets such as photos and videos; ensuring their timely submission by the various departments to SharePoint. Candidate is also required to police the use of CSLMCH’s media assets to comply with regulations; redacting photos/ videos as necessary.
● Media monitoring.
To conduct comprehensive scans of traditional and new media sources. Tracking mentions and compiling them into simple reports for internal circulation.
● Point of contact.
To respond to enquiries from social media channels and/ or media outlets in a timely fashion.
● Corporate identity champion.
To maintain/build the identity to accord with and facilitate CSLMCH’s objectives. Internally, to regularly engage stakeholders and encourage employee commitment to the corporate brand strategy.
● Administrative duties.
To ensure donor and sponsor “Thank You Cards” are mailed out promptly. To be the meeting coordinator, responsible for scheduling and executing meetings/appointments of all sizes.
Candidate Requirements
Only Singaporeans may apply.
Technical Competencies:
• Outstanding written and oral communication skills
• Computer skills including knowledge of video editing and graphic design
Core Competencies:
• Degree in mass communication with 2-3 years experience in the Charity sector
Preferred characteristics:
• Detail-oriented and pleasant personality
• Team player