contract network engineer #IAC

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a skilled professional to provide Level 2 support for firewall and intrusion prevention systems. The role requires strong experience in firewall administration and network support, along with the ability to manage network devices effectively. The ideal candidate will have a degree in IT and 3-5 years of relevant experience. This position offers an opportunity to work in a collaborative environment with a focus on security best practices.

Qualifications

• Minimum 3-5 years of experience in firewall administration and network support.
• Strong knowledge of firewall platforms and security monitoring tools.
• Ability to support remote and onsite operations in a multi-site environment.

Responsibilities

• Provide Level 2 support for firewall and intrusion prevention systems.
• Manage and maintain firewall policies, rules, and configurations.
• Collaborate with engineers to support network and security devices.

Skills

Firewall administration

Network support

Analytical skills

Problem-solving skills

Education

Diploma or Degree in Computer Science or IT

Tools

Palo Alto

Fortinet

Cisco ASA/Firepower

Job description

Job Responsibilities

• Provide Level 2 support for firewall and intrusion prevention systems (IPS), including configuration, monitoring, and troubleshooting.
• Collaborate with other engineers to support both network and security devices across multiple campus locations.
• Manage and maintain firewall policies, rules, and configurations in accordance with security best practices.
• Perform incident response and remediation for security events in coordination with the security operations team.
• Support centralized network administration for switches, routers, wireless controllers, and other network equipment.
• Participate in change management and problem resolution processes.
• Ensure compliance with Service Level Agreements (SLAs) and contribute to monthly reporting using ITSM/ITOM tools.
• Assist in capacity planning and performance tuning of firewall and network systems.
• Maintain documentation for configurations, procedures, and troubleshooting guides.
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Diploma or Degree in Computer Science, Information Technology, or a related field.
• Minimum 3-5 years of experience in firewall administration and network support.
• Strong knowledge of firewall platforms (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower).
• Solid understanding of network protocols (TCP/IP, BGP, OSPF, VLANs, VPNs).
• Experience with intrusion prevention systems (IPS) and security monitoring tools.
• Familiarity with ITSM/ITOM platforms for incident and change management.
• Ability to work in a multi-site environment and support remote and onsite operations.
• Strong analytical and problem-solving skills.

Good to have

• Certifications such as CCNP Security, Fortinet NSE, Palo Alto PCNSE, or equivalent.
• Experience in healthcare or large enterprise environments.
• Knowledge of vulnerability scanning and remediation processes

Working Environment

• Onsite presence may be required at institutions within a 3-5 km radius.
• Collaboration with cross-functional teams including Level 1 and Level 3 support.
• Participation in after-office hour support depending on operational needs.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [e-mail]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd