Contract Insurance Claims Executive (Office Hours, Central) #BLM

Recruit Express Pte Ltd.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in Singapore is seeking a Contract Insurance Claims Executive to manage and process insurance claims. The role involves reviewing medical claims, coordinating with stakeholders, and managing disputes professionally. Candidates should have prior experience in insurance administration or claims processing.

Qualifications

• Prior insurance admin/claims experience required.

Responsibilities

• Review and assess local and overseas medical and non-medical claims.
• Coordinate with medical providers and policyholders.
• Handle follow-ups on claims with unsuccessful transactions.

Skills

Claims Assessment

Communication

Medical Claims Processing

Coordination

Job description

Contract Insurance Claims Executive (Office Hours, Central) #BLM

Job Responsibilities

• Review and assess local and overseas medical and non-medical claims.
• Review and approve Pre-Authorization/LOG requests.
• Coordinate with medical providers, policyholders, and other stakeholders.
• Handle follow-ups on claims with unsuccessful bank transfers and CPF failures, such as voiding claims, creating refund entries, and reprocessing claims.
• Request and follow up on the creation of insured members and medical service providers for affected claims.
• Prepare claim settlement letters and scan claim documents to the shared drive.
• Update Statements of Accounts related to hospital bills and claim settlements.
• Communicate with policyholders, healthcare providers, intermediaries, and internal teams to resolve issues and clarify claim details.
• Address claim disputes or queries from clients or intermediaries professionally and efficiently.
• Follow up with clinics/hospitals for billing enquiries.
• Monitor monthly outstanding receivables.

Job Requirements

• Prior insurance admin/claims experience required.

Application Procedures

Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)

[e-mail]

Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.