Contract Customer Support & Data Entry Specialist

Seacare Manpower Services; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Seacare Manpower Services is hiring a Customer Service Executive to manage general inquiries from employers and workers. Responsibilities include handling calls and emails, tracking statistics, and overseeing returned mail. Ideally, candidates should possess strong communication skills, computer literacy (Microsoft Office), and an ability to work independently. This role is a 10-month contract with specific working hours, targeted at Singaporean applicants. Shortlisted candidates will be notified.

Qualifications

• Positive work attitude with good communication skills.
• Computer literate and proficient in Microsoft Office.
• Able to work independently with minimal supervision.
• Administrative or data entry experience preferred.

Responsibilities

• Handle general enquiries from employers and workers (calls and emails).
• Review and route online forms and cases to relevant teams.
• Collate statistics for case tracking.
• Manage returned mails for letters sent by the team.
• Update workers results and related enquiries.
• Perform ad-hoc duties including data entry and generating letters.

Skills

Good communication skills

Computer literate in Microsoft Office

Ability to work independently

Job description

Seacare Manpower Services is hiring a Customer Service Executive to manage general inquiries from employers and workers. Responsibilities include handling calls and emails, tracking statistics, and overseeing returned mail. Ideally, candidates should possess strong communication skills, computer literacy (Microsoft Office), and an ability to work independently. This role is a 10-month contract with specific working hours, targeted at Singaporean applicants. Shortlisted candidates will be notified.