Content Understanding Manager (Data Acquisition) - Data Cycling Centre

Borr Drilling; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading tech company is seeking a Content Understanding Manager to oversee data labeling projects vital for AI development. This role involves project management, ensuring quality standards, and enhancing collaboration across teams. You’ll need a Bachelor's degree, at least two years of relevant experience, and strong problem-solving skills. Join a mission-driven organization committed to innovation and diversity, where your efforts impact the growth of AI in various business sectors.

Qualifications

• Bachelor's degree and above.
• At least 2 years of relevant working experience.
• Proven experience in managing projects within an operation team setting.

Responsibilities

• Lead end-to-end data labeling projects, working closely with stakeholders.
• Facilitate cross-functional project coordination.
• Monitor and report on project KPIs and performance metrics.

Skills

Project Management

Stakeholder Communication

Organizational Skills

Analytical Skills

Problem-Solving

Education

Bachelor's degree

Job description

Responsibilities

About Data Cycling Center AI is the new electricity and data is the energy for AI. Our core belief is that unstructured data contains the untapped wisdom of humanity — and by building the best AI-ready data infrastructure, we enable more meaningful, responsible, and creative uses of AI. Data Cycling Center (DCC) is a Data Science team that is responsible for building the mid-platform data layer that powers AI development across all business lines of TikTok, including e-commerce, advertising, livestreaming, and emerging technologies. Our initiatives include: - Scaled human-in-the-loop (HITL) data processing (including capability, methodology, E2E process, platform), delivering the most cost-effective results at benchmark quality levels that outperform leading tech peers. - Built a highly automated end-to-end data pipeline for AI-generated content (AIGC) that supports strong model performance with minimal resource input. - Develop a comprehensive content understanding and insight generation system, setting new benchmarks for marketing intelligence in the online ads ecosystem. DCC aims to be the number 1 data service provider in the AI era. Our mission is to build the most effective (lossless and affordable) content understanding capabilities to fully satisfy AI needs of TikTok and to help the industry push the limit. About the role The success of TikTok's data business model hinges on the supply of a large volume of high quality labeled data that will grow exponentially as our business scales up. However, the current cost of data labeling is excessively high. The Content Understanding Manager focuses on ensuring that projects are delivered efficiently while maintaining high-quality standards. The ideal candidate will have experience in both operations and cross-functional project management, helping to bridge teams and driving progress. Key Responsibilities Project Management & Delivery - Lead end-to-end data labeling projects, working closely with stakeholders to capture requirements, track progress, and manage resources for timely delivery. - Facilitate cross-functional project coordination, ensuring alignment with business goals and maintaining project roadmaps. - Monitor and report on project KPIs, performance metrics, and blockers to leadership. Stakeholder Collaboration & Communication - Serve as the primary liaison between Data Understanding Specialists, technical teams, and business stakeholders, ensuring clear and efficient collaboration. - Communicate project updates, risks, and resource needs to leadership and cross-functional partners. Operational Excellence & Process Improvement - Optimize workflows, tools, and systems to enhance labeling efficiency, data quality, and cost-effectiveness. - Identify and implement process improvements to streamline data operations and decision-making. - Encourage a mindset of continuous improvement within the team.

Qualifications

Minimum Qualifications - Bachelor's degree and above - At least 2 years of relevant working experience - Proven experience in managing projects within an operation team setting - Strong organizational and multitasking skills with a proven ability to manage complex, cross-functional projects - Excellent communication skills, with the ability to effectively work with both internal teams and external stakeholders - Strong problem-solving and analytical skills, with an emphasis on data-driven decision-making

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Trust & Safety

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.